3rd Line Support Engineer - SCM Specialist | Contract Role | Greater Manchester, UK

Further Details

This contract position for a 3rd Line Support Engineer - SCM is based in Greater Manchester, United Kingdom, and is offered through Whitehall Resources Ltd. The role focuses on managing software configurations, release governance, and CI/CD improvements to ensure the controlled delivery of technology solutions. Ideal candidates will possess extensive experience in software configuration management and release processes, particularly within regulated sectors like banking or financial services. This opportunity requires strong collaboration skills with development, QA, and operations teams. This role requires an EU work permit and is set to operate inside IR35 regulations, necessitating engagement through an FCSA accredited umbrella company. We are committed to fostering a diverse and inclusive workplace.

3rd Line Support Engineer - SCM | Contract Opportunity in Greater Manchester

Whitehall Resources Ltd is actively seeking a skilled 3rd Line Support Engineer with a specialization in Software Configuration Management (SCM) for a contract position located in Greater Manchester, United Kingdom. This critical role is essential for ensuring the reliable and controlled delivery of technology solutions across development, testing, and production environments. The successful candidate will be instrumental in managing software configurations, release governance, build processes, and deployment activities, including CI/CD pipeline enhancements. This position is designed for professionals with proven experience in SCM and Release Management, particularly those adept at handling complex enterprise environments and regulated sectors like Banking or Financial Services. This position represents excellent Information Technology and Services employment opportunities in the region. You will collaborate closely with Development, QA, Infrastructure, Cloud Engineering, Security, and Operations teams to maintain release integrity, minimize deployment risks, and support regulatory compliance. Key responsibilities include managing source code repositories, governing repository management, planning and executing releases, and optimizing build processes.

• Job Title: 3rd Line Support Engineer - SCM
• Location: Greater Manchester, United Kingdom
• Employment Type: Contract (Inside IR35)
• Key Requirements: Proven SCM & Release Management experience, CI/CD knowledge, Financial Services background preferred.
• Skills: Git, Jenkins, ServiceNow Change Management, Cloud Platforms (Azure/AWS), Scripting.
• Company: Whitehall Resources Ltd
• Salary: GBP per month (Requires engagement via FCSA accredited umbrella company)

Skills

• Proven experience in Software Configuration Management (SCM) and Release Management
• Strong understanding of source code management and branching strategies
• Experience managing releases within complex enterprise environments
• Knowledge of CI/CD principles and automated deployment practices
• Experience working in regulated environments, preferably within Banking or Financial Services
• Strong stakeholder management and cross-functional coordination skills
• Experience with change management and release governance processes
• Excellent documentation, planning, and organizational skills
• Ability to manage multiple concurrent releases and delivery timelines
• Git, GitHub, GitLab, Bitbucket or equivalent version control tools
• Jenkins, Azure DevOps, GitLab CI/CD, Bamboo or similar platforms
• ServiceNow Change Management
• Cloud platforms such as Azure, AWS, or Google Cloud
• Infrastructure as Code tools (Terraform, Ansible, ARM Templates)
• Scripting knowledge using PowerShell, Bash, Python, or similar technologies
• Experience supporting DevOps and Site Reliability Engineering (SRE) practices

Duties and Responsibilities:

• Manage source code repositories, version control practices, branching strategies, and configuration baselines
• Maintain software configuration records and ensure code traceability across environments
• Govern repository management activities using enterprise version control platforms
• Support configuration audits and ensure adherence to established standards
• Plan, coordinate, schedule, and execute application and infrastructure releases across Development, QA, UAT, Pre-Production, and Production environments
• Facilitate release planning meetings and deployment readiness reviews
• Maintain release calendars and communicate release schedules to relevant stakeholders
• Ensure all releases are delivered in accordance with change management and governance processes
• Manage and optimize build processes to improve reliability, consistency, and deployment efficiency
• Support automated deployment activities across cloud and on-premises platforms
• Coordinate implementation, rollback, and recovery plans for production releases
• Ensure deployment documentation and runbooks are maintained and current
• Support the implementation and enhancement of CI/CD pipelines
• Identify opportunities to automate manual release and deployment activities
• Work with engineering teams to improve release frequency, quality, and deployment success rates
• Assist in the adoption of DevOps best practices across the technology estate
• Ensure compliance with release governance, audit, security, and regulatory requirements applicable within Financial Services
• Conduct release risk assessments and proactively mitigate deployment risks
• Support internal and external audits relating to configuration and release management controls
• Ensure all releases are appropriately documented, approved, and tracked
• Monitor application and infrastructure performance following production deployments
• Investigate and resolve release-related incidents and deployment failures
• Coordinate post-implementation reviews and lessons learned activities
• Drive continuous improvement initiatives to enhance release stability and operational resilience

How to apply

This contract opportunity is open to eligible candidates who can work in the United Kingdom and possess an EU work permit. To apply for the 3rd Line Support Engineer position, please follow these steps:

• Visit the Application Portal: Navigate to the official application link provided.
• Prepare Your Application: Ensure you have an up-to-date CV highlighting your relevant experience in Software Configuration Management (SCM) and Release Management.
• Complete the Online Form: Fill out the application form accurately and completely, providing all requested details.
• Consider Your Employment Status: Please note that this role operates Inside of IR35. Therefore, successful candidates will be required to engage through an FCSA Accredited Umbrella Company for payment processing.
• Submit Your Application: Finalize and submit your application before the closing date.
• Equal Opportunities: Whitehall Resources is an equal opportunities employer valuing diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Application Link: https://eurojobs.com/jobs/36908131/apply Closing Date: 18 December 2026