AI CRM Deployment Strategist - Spanish Speaker in Madrid

Further Details

This position focuses on AI strategy and deployment for enterprise customers within the Salesforce ecosystem. The Deployment Strategist will lead end-to-end customer engagements, from identifying needs to ensuring successful adoption and value realization. Responsibilities include architecting AI solutions, managing delivery timelines, and fostering strong stakeholder relationships. The role requires a deep understanding of AI capabilities, responsible AI governance, and the ability to translate technical solutions into tangible business benefits. This is a key role in driving customer success through advanced AI-powered CRM solutions.

Salesforce AI CRM Deployment Strategist - Madrid

Salesforce is actively seeking a skilled and customer-focused Deployment Strategist with Spanish language proficiency for their operations in Madrid, Spain. This pivotal role is designed for individuals who excel in defining AI strategies, architecting innovative agentic solutions, and ensuring successful adoption of Salesforce's AI CRM platform for enterprise clients. You will be instrumental in guiding customers through the entire value lifecycle, from initial identification of needs to the realization of lasting, scalable business value.

As a Deployment Strategist, you will collaborate closely with a dedicated delivery team, including Forward Deployed Engineers, to translate intricate business challenges into effective AI deployments. Your expertise will be crucial in managing engagement timelines, fostering strong stakeholder relationships, and ensuring seamless execution. Explore these public sector jobs with competitive benefits. This position offers a unique opportunity to work at the forefront of AI-driven customer relationship management and contribute to significant business transformations.

• Key Role: Deployment Strategist - AI CRM
• Location: Madrid, Spain
• Company: Salesforce
• Required Languages: Spanish and English
• Focus: AI Strategy, Agentic Solutions, Customer Adoption, Value Realization
• Experience: 4+ years in strategic solutioning, technical advisory, or delivery leadership

Skills

• Strategic solutioning experience
• Technical advisory expertise
• Delivery leadership or program management for enterprise cloud or SaaS technology
• Customer-facing delivery experience
• Understanding of the Salesforce platform and ecosystem
• Knowledge of Agentic AI capabilities and Data Cloud
• Working knowledge of Python, JavaScript, Java, or Apex
• Ability to lead and own complex, ambiguous engagements end-to-end
• Experience leading AI/LLM solution design
• Strong project and program management skills
• Ability to travel up to 25% of the time
• Fluent in Spanish
• Fluent in English

Duties and Responsibilities:

• Lead end-to-end customer engagement across the complete value lifecycle
• Define the customer's Agentic AI strategy and roadmap
• Lead design workshops, agent design sessions, and jobs-to-be-done analysis
• Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems
• Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting
• Own adoption, consumption, and expansion metrics within engagement scope
• Develop strategies to drive measurable value realization
• Partner closely with Forward Deployed Engineers to align strategy with technical execution
• Develop customer solutions supported by leading-edge AI tools
• Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders
• Present proposals, decisions, and outcomes in terms of business value
• Assess customer readiness for AI adoption
• Guide change management and process transformation
• Synthesize field insights and translate them into actionable product feedback

How to apply

• 💼 Prepare Your Application: Ensure your CV and any supporting documents are up-to-date and highlight your relevant experience in strategic solutioning, technical advisory, or program management for enterprise cloud or SaaS technology.
• 🔎 Review Requirements: Confirm you meet the minimum qualifications, including 4+ years of experience, a degree in Computer Science or a related field, prior customer-facing delivery experience, and fluency in both Spanish and English.
• 🎯 Understand the Role: Familiarize yourself with the responsibilities, including leading AI strategy definition, architecting solutions, managing delivery, and driving customer adoption.
• 🌐 Access the Application Portal: Navigate to the official application link provided for this vacancy.
• 📝 Submit Your Application: Complete the online application form accurately and submit your CV and any requested documents through the portal.
• ⏳ Application Deadline: Please ensure your application is submitted before the closing date of 18 December 2026.
• 👉 Apply Now: Visit https://eurojobs.com/jobs/36916606/apply to submit your application.

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