Assistant Manager - Clinical Operations | Healthcare Auditing & Quality Improvement

Further Details

Indus Hospital & Health Network is recruiting for an Assistant Manager in Clinical Operations, located in Karachi. This position requires a minimum of 5-6 years of administrative experience in healthcare, with a preference for experience in Primary Healthcare Facilities. Essential qualifications include an MBBS/BDS/BScN or another clinical professional qualification, complemented by a Master's degree in Healthcare Administration, Health Policy Planning, or Public Health. The successful candidate will be responsible for conducting thorough audits of facilities, clinical services, and programs, generating quality improvement reports, and overseeing compliance. This role is vital for standardizing processes through training and policy development, ensuring adherence to best practices in administrative, clinical, and nursing domains across all network sites.

Assistant Manager - Clinical Operations | Pakistan Healthcare Excellence

The Indus Hospital & Health Network is actively seeking a skilled Assistant Manager for its Clinical Operations department, based in Karachi. This pivotal role is designed for experienced healthcare professionals dedicated to elevating the quality and efficiency of clinical services. Join a leading network committed to providing exceptional healthcare across Pakistan and contribute to its mission of excellence.

This position offers a unique opportunity to influence healthcare standards through comprehensive auditing, strategic policy development, and staff training. If you are passionate about driving positive change in a dynamic healthcare environment and possess the required qualifications and experience, we encourage you to apply for this rewarding career opportunity.

• Job Title: Assistant Manager – Clinical Operations
• Location: Karachi, Pakistan
• Experience: 5-6 years postgraduate administrative experience in healthcare settings (preferably PHC Facilities)
• Qualifications: MBBS/BDS/BScN/Clinical professional qualification; Masters in Healthcare Administration / Health Policy Planning/ Public Health
• Key Responsibilities: Conducting audits, quality improvement, policy formulation, staff training, compliance monitoring.

Skills

• Ability to conduct facility, clinical, and programmatic audits
• Proficiency in preparing quality audit reports
• Skill in proposing and coordinating action plans for quality improvement
• Capability to define monitoring mechanisms for compliance
• Competence in identifying training needs and conducting sessions
• Ability to assist in formulating policies and SOPs
• Experience in monitoring implementation and compliance audits
• Support in formulating Key Performance Indicators (KPIs) and outcome indicators
• Experience in initial facility assessment
• Capability for regular field visits and community work
• Strong work integrity and harmonious teamwork

Duties and Responsibilities:

• Conduct facility, clinical, and programmatic audits
• Prepare quality audit reports
• Propose action plans for quality improvement
• Coordinate with stakeholders for quality enhancement
• Define monitoring mechanisms for ongoing compliance
• Identify training needs and conduct training sessions for standardization
• Assist in formulating policies and SOPs
• Coordinate with QIPS for document control
• Monitor implementation and conduct compliance audits of policies
• Provide implementation support for administrative, clinical, and nursing SOPs
• Help program managers and clinical teams in formulating KPIs and outcome indicators
• Assist PCP team in initial facility assessment
• Carry out regular field visits and work in community settings
• Set work examples for colleagues and maintain work integrity
• Strive for improving productivity and collaborative benefits

How to apply

• 💼 Review the detailed job description for the Assistant Manager – Clinical Operations position to ensure your qualifications and experience align with the requirements.
• 🎓 Confirm you meet the essential educational criteria: MBBS/BDS/BScN or a similar clinical professional qualification, augmented by a Master's degree in Healthcare Administration, Health Policy Planning, or Public Health.
• ⏳ Ensure you have at least 5-6 years of postgraduate administrative experience in healthcare settings, ideally within Primary Healthcare Facilities.
• 📌 Visit the official Indus Hospital & Health Network careers portal at https://jobportal.tih.org.pk/ to find the specific job advertisement.
• 👉 Locate the 'Job Detail' page for the Assistant Manager – Clinical Operations role.
• 📝 Follow the provided instructions to submit your application, which typically involves uploading your updated CV and relevant supporting documents.
• 📅 Note the application deadline of July 20, 2026, and ensure your submission is made well before this date.
• ⚠️ Be aware that Indus Hospital & Health Network is an equal opportunity employer and does not tolerate sexual exploitation and abuse. Explore these best career opportunities with competitive benefits. All candidates will undergo rigorous background checks.
• 📞 For any queries regarding the application process, please refer to the contact information provided on the job portal or website, if available.

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