BPO Customer Service Representative for USA Campaign - Lahore

Further Details

TUSOL, a distinguished BPO outsourcing firm, is currently recruiting for Customer Service Representative positions dedicated to supporting a USA-based campaign. Ideal candidates will possess strong English communication skills and a foundational understanding of MS Office and CRM systems. This role is situated in Lahore and requires a commitment to a night shift schedule, offering substantial incentives and career growth prospects for dedicated professionals.

Customer Service Representative Vacancies in Lahore

TUSOL, The Ultimate Solutions, a prominent BPO outsourcing company, is actively seeking dedicated Customer Service Representatives for an exciting USA-based campaign. This is an excellent opportunity for individuals looking to build a stable career in the international call center industry.

The company emphasizes professional growth and provides a supportive work environment. Successful candidates will benefit from incentives, daily dinner, comprehensive training, and clear career progression pathways. This role is ideal for those who thrive in a structured, fast-paced setting and possess excellent communication abilities.

• Job Title: Customer Service Representative
• Industry: Business Process Outsourcing (BPO)
• Location: Lahore, Pakistan
• Campaign: USA-based customer support
• Key Skills: English fluency, typing speed, MS Office, CRM basics
• Work Schedule: Night Shift (6:30 PM - 3:30 AM), Mon-Fri
• Benefits: Incentives, Daily Dinner, Training, Career Growth

This position represents excellent immediate vacancies in the region.

Skills

• Fluent spoken and written English
• Typing speed of 35 WPM
• Basic knowledge of MS Office
• Familiarity with CRM systems
• International BPO experience preferred

Duties and Responsibilities:

• Provide customer support for a USA-based campaign
• Handle customer inquiries via phone and/or digital channels
• Maintain accurate records of customer interactions
• Adhere to company policies and procedures

How to apply

• Prepare Your Application: Ensure you have a current CV that highlights your communication skills, typing speed, and any relevant experience.
• Contact Information: You can reach out via WhatsApp at 0315-0577531 or email your CV to hr@tusol.com.
• Application Submission: Please clearly mention "CSR" in the subject line of your email or at the beginning of your WhatsApp message.
• Location: The job is based on-site at College Road, Township, Lahore.
• Experience Preference: While international BPO experience is preferred, enthusiastic individuals with strong foundational skills are encouraged to apply.
• Interview Schedule: Further details regarding interview dates and times will be communicated to shortlisted candidates.

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