Customer Operations & Automation Specialist at JR Spain Client / Employer KRIMDA Madrid

Further Details

JR Spain Client / Employer KRIMDA is now recruiting in Madrid. Apply for the position of Customer Operations & Automation Specialist. The required qualification is Bachelor. This role is within the Customer Service industry. A bachelor degree is preferred. The application process commenced on 03 November, 2026 via Eurojobs. Interested and eligible candidates must submit their applications before the deadline on 18 December, 2026. This is a prime opportunity to join a renowned organization. For a step-by-step application guide and full eligibility criteria, please see the official advertisement on https://www.jobseed.pk.

Customer Operations & Automation Specialist at JR Spain Client / Employer KRIMDA

We have an immediate opening for the post of Customer Operations & Automation Specialist. The job location is Madrid.

Key Requirements:

• Qualification: Bachelor
• Experience: 24 months minimum
• Vacancies: 1

This is a fantastic chance to work with a reputed organization and grow professionally.

Skills

• Experience in Customer Experience, Customer Success, Customer Operations, Customer Support, or RevOps
• Proficiency with Intercom, Front, and Discord platforms
• Proven experience in creating automations using Zapier, Make, APIs, or Webhooks
• High level of English proficiency
• Analytical mindset with a strong customer orientation
• Passion for continuous improvement

Duties and Responsibilities:

• Provide agile, customer-focused, and solution-oriented support
• Identify opportunities for user experience enhancement
• Design and implement automations using Zapier, Make, APIs, and Webhooks
• Optimize processes and reduce manual tasks
• Improve operational efficiency and response times
• Administer and energize online communities, primarily on Discord
• Foster user engagement and gather feedback
• Serve as a liaison between the community and internal teams
• Manage and optimize platforms like Intercom, Front, and Discord
• Configure automations, rules, macros, and integrations
• Participate in initiatives involving AI for support and customer experience
• Translate customer insights and feedback to Product and Technology teams
• Actively participate in continuous improvement and scalability projects

How to apply

How to Apply for Customer Operations & Automation Specialist:

How to Apply: 💼 Prepare Your Application: Ensure your CV highlights relevant experience in Customer Experience, Customer Success, Customer Operations, Customer Support, or RevOps. Showcase your proficiency with platforms like Intercom, Front, and Discord, and detail your experience with automation tools such as Zapier, Make, APIs, or Webhooks. 👔 Highlight Key Skills: Emphasize your high level of English proficiency, analytical mindset, customer orientation, and passion for continuous improvement. If you have experience managing large online communities or implementing AI solutions for customer support, be sure to include it. Successful candidates will benefit from these JR Spain Client / Employer KRIMDA jobs in Madrid. 🔎 Submit Your Application: Interested candidates are encouraged to apply through the provided link. Make sure to complete all required fields accurately. 📌 Application Deadline: All applications must be submitted by December 18, 2026. 🌐 Apply Now: Click on the following link to submit your application: https://eurojobs.com/jobs/36916720/apply