Customer Service Representative - Telecom Support in Catanzaro

Further Details

Seeking an Inbound Commercial Call Center Operator to manage customer interactions and promote telecom services in Catanzaro, Italy. This position requires strong communication abilities and a focus on delivering exceptional customer support. This role operates within a part-time capacity, 20 hours weekly, with shift flexibility. The company prioritizes diversity and inclusion, offering a supportive work environment. Ideal candidates will demonstrate a keen sales aptitude and a dedication to client satisfaction. This is an excellent opportunity to build a career in the telecommunications sector, offering a competitive hourly rate and potential for contract extension. We encourage applications from motivated individuals eager to excel in customer-facing roles.

Customer Service Representative - Catanzaro Vacancy

Humangest S.p.A., a leading labor agency, is actively seeking a dedicated Inbound Commercial Call Center Operator for a client in the telecommunications sector based in Catanzaro, Italy. This role is crucial for managing customer interactions and promoting services, contributing to the company's growth in the energy sector.

Candidates will engage in daily operations including handling customer inquiries via inbound calls, providing support, analyzing needs, and effectively presenting and selling company products. The position emphasizes a proactive approach to customer service and sales, making it an ideal opportunity for career advancement.

• Job Title: Inbound Commercial Call Center Operator
• Location: Catanzaro, Calabria, Italy
• Industry: Telecommunications / Energy
• Contract Type: Fixed-term (1 month with possibility of extension)
• Working Hours: Part-time, 20 hours per week, shift-based
• Salary: €8.80 gross per hour
• Qualifications: Diploma required; previous customer service or sales experience is preferred.

Skills

• Excellent communication skills
• Strong relational skills
• Commercial aptitude and results-orientation
• Sales orientation and effective product/service promotion skills
• Flexibility and willingness to work shifts

Duties and Responsibilities:

• Manage inbound calls and customer requests
• Provide customer assistance and support throughout calls
• Analyze customer needs and identify appropriate solutions
• Present, promote, and sell company products and services
• Prepare documentation and perform back-office tasks
• Handle email communications

How to apply

• 💼 Prepare Your Application: Ensure you have your Diploma and a detailed CV ready. Previous experience in customer service, call center operations, or sales is highly beneficial.
• 🎯 Understand the Role: This position involves managing inbound calls, assisting customers, promoting telecom products, and performing back-office tasks.
• 🗓️ Check Availability: Be prepared to start from November 16th. The work schedule is part-time (20 hours/week) with rotating shifts.
• 📩 Submit Your Application: Send your application and CV to [email protected]
• 📌 Location: The job is based in Catanzaro (CZ), Italy.
• ⏳ Deadline: Ensure your application is submitted by December 17th, 2026.
• ✅ Equal Opportunity: Humangest SGB promotes equal employment opportunities and diversity.