Customer Support Specialist - Insurance Services (Temporary Contract)

Further Details

WTW, via JR Spain, is hiring a Temporary Customer Service Technician in Catalunya, Spain. The role involves direct client support for Auto and Home insurance policies, managing inquiries, and liaising with insurance providers. Additionally, career opportunities are available for qualified candidates. This is an excellent opportunity for those seeking client-facing roles within the insurance industry, focusing on policy management and issue resolution. The position requires a proactive approach to client service and an understanding of insurance products. This position represents excellent job openings in the region.

Customer Service Technician - Temporary Opportunity in Spain

WTW, represented by JR Spain, is seeking a motivated Temporary Customer Service Technician to join their team in Catalunya, Spain. This position represents excellent employment in the region. This role is crucial for providing direct support and delivering high-quality service to policyholders, with a specific focus on Auto and Home insurance products. You will be the primary point of contact, ensuring policyholders receive expert advice and efficient resolution of their concerns.

Ideal candidates will possess strong interpersonal skills and a proactive approach to customer care. The position involves detailed policy management, communication with insurance carriers, and ensuring a seamless customer journey. This temporary contract is an excellent stepping stone for professionals looking to advance their careers in the insurance sector.

• Job Title: Customer Service Technician – Implant (Temporary)
• Location: Catalunya, Spain
• Client: WTW
• Required Experience: Prior experience in customer service and/or the insurance sector is highly valued.
• Qualifications: Higher Vocational Training (FP Superior) or Degree

Skills

• Clear customer orientation
• Excellent communication skills
• Ability to manage and resolve requests efficiently and organizedly
• Interpersonal skills for client and insurer communication
• Organized and problem-solving abilities

Duties and Responsibilities:

• Provide face-to-face assistance and resolve policyholder inquiries
• Advise on available insurance products and solutions
• Issue, modify, and manage Auto and Home insurance policies
• Utilize insurance company platforms and coordinate with underwriting departments
• Liaise with insurance companies for request management and follow-up
• Handle complaints and claims
• Keep policyholders informed throughout the resolution process
• Manage policy renewals
• Process claims when necessary

How to apply

• Apply Online: Visit the Eurojobs website and navigate to the job posting to submit your application.
• Application Link: Utilize the provided 'Apply Now' link on the Eurojobs platform.
• Required Documents: Ensure your CV is up-to-date and highlights relevant customer service and insurance experience.
• Equal Opportunity: WTW is committed to equal employment opportunities and provides necessary adjustments for the application process. If you require accommodations, please contact WTW directly via email.
• Deadline: All applications must be submitted by the closing date of December 18, 2026.