Customer Support Specialist - Temporary Insurance Role in Catalunya, Spain

Further Details

WTW, through its client JR Spain, is actively recruiting for a Customer Service Technician for a temporary assignment in Catalunya, Spain. This position represents excellent employment in the region. The primary focus is delivering excellent client care within the insurance sector, particularly for Auto and Home policies. This role is ideal for individuals passionate about customer interaction and eager to deepen their expertise in insurance services. Key responsibilities include managing policy lifecycles, from issuance to renewal, and acting as a bridge between clients and insurance providers. Candidates will leverage their organizational skills to handle consultations, process policy changes, and address any client grievances, ensuring a high standard of service and satisfaction. The opportunity emphasizes professional development in a dynamic insurance environment.

Customer Service Technician - Temporary Opportunity in Catalunya, Spain

JR Spain, in collaboration with WTW, is actively seeking a motivated Temporary Customer Service Technician to join their team in Catalunya, Spain. This role focuses on providing exceptional, close-knit support to policyholders, with a specialization in Auto and Home insurance. The ideal candidate will be adept at managing policy lifecycles, from issuance to renewals, and will serve as the primary point of contact between clients and various insurance providers. This position offers a hands-on approach to client service, requiring individuals to possess strong communication skills and a knack for resolving diverse client needs efficiently. It’s a rewarding role for those who thrive on direct customer interaction and wish to advance their careers within the dynamic insurance sector. ### Key Highlights: * Temporary Customer Service Technician role * Focus on Auto and Home insurance policies * Direct liaison between policyholders and insurance companies * Opportunity for career development in the insurance industry

Skills

• Customer-oriented approach
• Excellent communication skills
• Agile and organized problem-solving abilities
• Client and insurance company liaison skills
• Organizational skills

Duties and Responsibilities:

• Provide in-person customer attention and resolve inquiries
• Advise on available insurance products and solutions
• Issue, modify, and manage Auto and Home insurance policies
• Engage directly with insurance company platforms and underwriting departments
• Communicate with insurance companies for request processing and follow-up
• Manage and resolve complaints and claims
• Keep policyholders informed throughout the resolution process
• Manage policy renewals
• Handle new claim openings when necessary

How to apply

💼 Prepare your CV detailing your experience in customer service and the insurance sector.

🎓 Ensure you meet the educational requirement of FP Superior or a Degree.

🔎 Review the job description to confirm alignment with your skills and career aspirations.

🌐 Visit the Eurojobs website and navigate to the specific job listing.

👉 Click on the 'Apply Now' button to initiate the application process.

📝 Complete the online application form accurately and submit all required documentation.

⏳ Ensure your application is submitted before the closing date of 18 December 2026.

📧 For any adjustments or accommodations needed during the application or interview process, please email WTW at .