Dutch-Speaking Customer Service Advisor - European Opportunity

Further Details

This listing for a Dutch-Speaking Customer Service Advisor in Extremadura, Spain, presents a compelling overseas employment opportunity. JR Spain, representing CNX, is facilitating the hiring process for this role. The position offers a clear career path with a progressive bonus structure, enhancing the annual gross salary of €21,000. Successful candidates will engage with customers primarily in Dutch, providing support for online orders, product inquiries, and payment assistance through various communication channels. Ideal candidates will possess fluency in Dutch and a strong command of English for training and internal communications. The role requires comfort with computer systems and a proactive, customer-centric approach. This position is an excellent entry point for those seeking international job opportunities in Spain, with paid training, relocation assistance, and significant career development potential. The hybrid working model, based on performance, offers flexibility within a modern office environment.

Dutch-Speaking Customer Service Advisor Career in Spain

Explore exciting international career opportunities as a Dutch-Speaking Customer Service Advisor in Extremadura, Spain. This role, facilitated by JR Spain for CNX, offers a starting gross annual salary of €21,000 with a progressive bonus structure for enhanced earnings. You will be the primary point of contact for customers, managing their inquiries through phone, live chat, and email with a strong emphasis on providing exceptional service. This is a fantastic chance for those seeking overseas employment and professional growth within a well-established international company. Key highlights of this position include:

• Full-time or part-time employment contract in Spain.
• Competitive annual salary with bonus potential.
• Fully paid training to ensure success.
• €1,000 relocation package assistance.
• 4 weeks + 4 days of paid annual leave.
• Opportunities for career development and growth.
• Hybrid working options based on performance.

If you possess fluency in Dutch and English, a customer-centric mindset, and thrive in dynamic environments, this role presents a significant career advancement. Discover your potential with this unique job opening.

Skills

• Fluent Dutch language proficiency (speaking and writing)
• Good level of English (speaking and writing)
• Comfortable using computers and CRM systems
• Ability to multitask across different systems
• Customer-focused attitude with patience and professionalism
• Proactive and eager to learn about company products and processes
• Enjoys working in a dynamic, international environment
• Strong team player with good collaboration skills

Duties and Responsibilities:

• Handle inbound and outbound customer calls in Dutch
• Support customers via Live Chat and email
• Assist customers with questions about online orders, payments, products, and promotions
• Handle calls transferred from Specsavers stores
• Accurately record customer interactions in the ticketing system
• Prioritize customer satisfaction and improve customer experience
• Follow established procedures and processes to deliver high-quality service
• Work closely with the team and communicate effectively across different channels
• Work towards achieving individual and team performance targets
• Potentially support customers through Social Media with time and training

How to apply

To apply for this exciting overseas employment opportunity as a Dutch-Speaking Customer Service Advisor in Spain, please follow these steps:

• 💼 Visit the Application Portal: Navigate to the dedicated application link provided for this vacancy.
• 🔗 Access the Link: Click on the following URL to initiate your application: https://eurojobs.com/jobs/36953418/apply
• 📝 Complete Application Form: Fill out the online application form accurately and completely.
• CV Submit Your CV: Upload your most recent Curriculum Vitae (CV), ensuring it highlights your relevant skills and experience, particularly your Dutch and English language proficiencies.
• 🎯 Highlight Qualifications: Emphasize your comfort with computer systems and any prior customer service experience.
• 📅 Meet the Deadline: Ensure your application is submitted before the closing date of December 18, 2026.
• Note on Training: Remember that comprehensive, fully paid training will be provided to all successful candidates, so prior experience is beneficial but not strictly mandatory for all aspects.

For inquiries regarding this position, please refer to the contact details provided in the advertisement. We look forward to receiving your application and potentially welcoming you to the team in Spain!