Dynamics 365 CRM Technical Consultant | Remote Euskadi, Spain

Further Details

JR Spain, a client of ALTEN, is recruiting a remote Dynamics 365 CRM Technical Consultant for the Euskadi region of Spain. This role focuses on leveraging Microsoft Dynamics 365 Sales to improve customer service and drive digital transformation initiatives. The ideal candidate possesses strong functional and technical skills, with experience in case and queue management. Key responsibilities include designing and documenting integrations with other platforms, particularly the Power Platform (Power Automate, Power Apps), and utilizing Azure technologies. The role also involves training key users, conducting practical sessions, and supporting the full lifecycle of CRM implementation from requirement analysis to go-live. Proficiency in problem-solving, autonomy, and client orientation are essential. ALTEN is a major European multinational offering career advancement, continuous professional development, and a collaborative work environment. This is an excellent opportunity to join a competitive and continuously expanding organization.

Dynamics 365 CRM Technical Consultant | Remote Teletrabajo in Euskadi, Spain

JR Spain, a client of ALTEN, is seeking an experienced Dynamics 365 CRM Technical Consultant for a remote position based in Euskadi, Spain. This role is crucial for driving digital transformation and enhancing customer service processes. The ideal candidate will possess a strong command of Microsoft Dynamics 365 Sales, encompassing both functional and technical aspects, and a passion for improving client interactions.

This opportunity involves deep engagement with case management, queue routing, and complex system integrations, particularly with the Power Platform. You will be responsible for the end-to-end implementation lifecycle, including requirement analysis, functional design, configuration, testing, data migration, and user training. Familiarity with Azure technologies and Agile methodologies is highly advantageous.

Key Highlights:

• Job Title: Dynamics 365 CRM Technical Consultant
• Location: Remote, Euskadi, Spain
• Company: JR Spain (Client of ALTEN)
• Industry: IT Consulting, CRM Solutions
• Core Technologies: Microsoft Dynamics 365 Sales, Power Platform, Azure
• Key Skills: Integration, Functional Design, Technical Configuration, User Training, Problem Solving

Join a leading European multinational with a global presence and a strong commitment to professional growth and equal opportunities.

Skills

• Experience with Microsoft Dynamics 365 Sales (functional and technical)
• Experience in case management
• Experience in queue management and routing
• Experience with integrations, especially with Power Platform (Power Automate, Power Apps)
• Knowledge of integration via connectors or APIs
• Valuable experience in Azure technologies (Logic Apps, Azure Functions)
• Ability to design and functionally document integrations with other systems
• Experience in training key users and preparing materials
• Proficiency in requirement analysis, functional design, configuration, testing, data loading, and go-live support
• Strong problem-solving skills, autonomy, and client orientation
• Excellent communication and teamwork skills
• Proficiency in productivity tools like Microsoft 365
• Valuable experience with Agile methodologies (Scrum, DevOps)
• Desirable functional knowledge of other Dynamics 365 modules (Sales, Marketing, Field Service, Contact Center, Project Operations)

Duties and Responsibilities:

• Impulsar la transformación digital y mejorar los procesos de atención al cliente
• Implementar soluciones efectivas basadas en Dynamics 365 CRM
• Diseñar y documentar funcionalmente integraciones con otros sistemas
• Configurar y probar el sistema CRM
• Apoyar a los usuarios clave y realizar sesiones de formación prácticas
• Acompañar en el proceso de puesta en marcha (go-live)
• Analizar requerimientos y diseñar soluciones funcionales

How to apply

• Preparation: Ensure your Curriculum Vitae (CV) details your experience with Microsoft Dynamics 365 Sales (functional and technical), case management, queue management, and integrations with the Power Platform and Azure.
• Application Process: Click the 'Apply Now' button to be directed to the Eurojobs application portal.
• Submission: Complete the online application form with all required details.
• Documents: While not explicitly mentioned, it is advisable to have digital copies of relevant certificates and professional references ready.
• Deadline: Submit your application before the closing date of 18 December 2026.
• Contact: For any immediate queries or to express interest, you can refer to the company profile for ALTEN and JR Spain on the Eurojobs platform.
• Confirmation: Look for a confirmation message or email after submitting your application.
• 👉 Apply Now via Eurojobs: https://eurojobs.com/jobs/36957164/apply