Experienced Manager for Center and Service Evaluation in Euskadi

Further Details

JR Spain Client, BATEA, is actively recruiting a Manager responsible for Center and Service Evaluation in Euskadi, Spain. This position is central to designing, coordinating, and ensuring the technical quality of social service evaluations. The successful candidate will manage a network of external evaluators and develop strategic quality improvement plans, fostering a comprehensive evaluation culture throughout the region. This role demands extensive experience in quality management and social service assessment.

Manager for Social Service Evaluation in Euskadi

JR Spain Client, BATEA, is seeking a highly experienced Manager to lead the evaluation of social centers and services in Euskadi, Spain. This significant role involves the strategic design and meticulous coordination of technical quality for the evaluation system, ensuring comprehensive assessment across the Historical Territory of Gipuzkoa. The position offers a unique opportunity to shape and enhance the quality of social services through rigorous evaluation methodologies. This role is critical for fostering a culture of continuous improvement within the public sector.

Key responsibilities include developing and maintaining the reference framework, standards, and evaluation instruments for primary and secondary care services. You will be instrumental in planning and executing the evaluation program, ensuring broad coverage, and managing a network of external evaluators through selection, accreditation, training, and ongoing coordination. This is a chance to make a substantial impact on public service delivery.

• Job Title: Manager - Center and Service Evaluation
• Location: Euskadi, Spain
• Company: JR Spain Client / BATEA
• Minimum Experience: 8 years in social services, with 5+ years in quality management, audit, or external evaluation.
• Key Skills: Technical and methodological knowledge, planning, organization, team and network coordination, didactic ability, objectivity, rigor, and strong professional ethics.
• Language Proficiency: Advanced English and Basque (Perfil lingüístico 3 or higher).
• Competitive Salary and Benefits Package Available.
• Career Development Opportunities within a leading organization.

Skills

• Design and update quality evaluation frameworks
• Develop evaluation instruments and protocols
• Plan and execute evaluation programs
• Coordinate and manage external evaluation networks
• Provide training and calibration for evaluators
• Analyze evaluation results and prepare reports
• Oversee quality assurance of the evaluation process
• Ensure independence and impartiality in evaluations
• Manage conflicts of interest and confidentiality
• Communicate evaluation findings and support improvement plans

Duties and Responsibilities:

• Design, coordinate, and guarantee the technical quality of the evaluation system for social centers and services
• Coordinate the functioning of the network of external evaluators
• Design and monitor quality improvement plans
• Promote an evaluation culture within the social services territory
• Manage the reference framework, standards, and evaluation instruments
• Oversee the planning and execution of evaluations and coverage monitoring
• Select, accredit, train, and coordinate external evaluators
• Analyze and report evaluation results
• Coordinate with policy evaluation areas and management
• Ensure objective, impartial, and independent evaluations

How to apply

• Visit the Eurojobs website at https://eurojobs.com/jobs/36913108/apply to submit your application.
• Ensure your application includes a detailed CV highlighting your relevant experience in social services, quality management, and evaluation.
• Provide proof of your required qualifications, including your university degree and any relevant master's or postgraduate studies.
• Demonstrate your advanced English language proficiency and your Basque language level (Perfil lingüístico 3 or higher).
• Clearly outline your experience in managing teams and delivering training programs.
• The closing date for applications is 18 December 2026. Please ensure your submission is made well in advance of this deadline.
• Be prepared to provide references upon request during the selection process.
• This is a crucial step in securing this impactful managerial role.