Global Customer Success Manager - Pharmacovigilance Expert

Further Details

This private sector role within the pharmaceutical cloud software industry focuses on enabling life sciences companies to accelerate therapy delivery. As a Customer Success Manager, you will serve as a trusted advisor to major global clients, optimizing their investment in Veeva's leading Pharmacovigilance solutions. You will collaborate with executive stakeholders to align product utilization with their strategic objectives and operational needs. This position represents excellent Customer Success Manager jobs Castilla y León in the region. The position involves proactive engagement, fostering customer-to-customer learning, and representing the customer's perspective internally. Success in this role requires a strong understanding of pharmacovigilance processes and a commitment to driving client success through expert guidance and strategic partnership. The company is a leading SaaS provider with a global presence and a commitment to its values of Customer Success, Employee Success, and Speed.

Customer Success Manager - Pharmacovigilance Opportunities in Spain

Veeva Systems, a global leader in cloud solutions for the life sciences industry, is expanding its team and seeking a dedicated Customer Success Manager with a specialization in Pharmacovigilance. This role is instrumental in empowering leading pharmaceutical companies to accelerate the delivery of crucial therapies to patients. As a Work Anywhere company, Veeva champions flexibility, allowing professionals to thrive in their preferred work environment while contributing to transformative industry advancements.

This position offers a competitive compensation package ranging from 85,000 to 120,000 EUR, reflecting the significant expertise required. The successful candidate will serve as a vital link between Veeva's innovative solutions and the strategic objectives of global life sciences organizations. The role emphasizes building strong relationships with executive stakeholders and PV leaders, ensuring they maximize the value of Veeva's comprehensive Pharmacovigilance suite.

• Job Title: Customer Success Manager - Pharmacovigilance
• Location: Castilla y León, Spain (with requirement to reside in Europe)
• Experience Required: 7+ years in Pharmacovigilance; customer-facing consulting experience
• Key Responsibilities: Strategic advisory, customer relationship management, product enablement, roadmap development
• Company Sector: Private Sector (SaaS, Life Sciences)
• Compensation: 85,000 - 120,000 EUR

Skills

• 7+ years of experience in Pharmacovigilance
• Customer-facing consulting experience
• Experience managing relationships with key decision makers and application owners
• Ability to reside in Europe
• Strategic guidance provision
• Understanding of life sciences operations

Duties and Responsibilities:

• Support 4-6 large, global customers post-implementation with Veeva Pharmacovigilance applications
• Act as a trusted advisor and own the relationship with customers’ business decision makers and application owners
• Liaise with Veeva Strategy, Sales, Product and/or Services’ stakeholders to address customer needs
• Provide strategic guidance to optimize use of Veeva applications
• Help create a customer roadmap based on their business goals and needs
• Facilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities and industry learning

How to apply

• Visit the application portal via the provided link to submit your application for this exciting career opportunity.
• Ensure your application includes a comprehensive CV detailing your extensive experience in Pharmacovigilance and customer-facing consulting.
• Highlight your experience in managing relationships with key decision makers and application owners within global pharmaceutical companies.
• Confirm your ability to travel up to 25% and your current residency within Europe.
• The closing date for applications is December 18, 2026, so please submit your candidacy promptly.
• For any assistance or accommodation related to a disability during the application process, please refer to the contact information provided by the employer.
• 💼 Prepare your updated resume highlighting relevant experience.
• 📌 Ensure you meet all specified requirements for this role.
• ⏳ Submit your application before the deadline of December 18, 2026.
• 👉 Click the apply link to begin your application.