ICT Help Desk Junior at Emilav Srl Ozzano dell'Emilia

Further Details

Emilav Srl is now recruiting in Ozzano. Apply for the position of ICT Help Desk Junior. The required qualification is Diploma. This role is within the Fashion Retail industry. A associate degree is preferred. The application process commenced on 02 November, 2026 via TN Italy Client. Interested and eligible candidates must submit their applications before the deadline on 17 December, 2026. This is a prime opportunity to join a renowned organization. For a step-by-step application guide and full eligibility criteria, please see the official advertisement on https://www.jobseed.pk.

ICT Help Desk Junior at Emilav Srl

We have an immediate opening for the post of ICT Help Desk Junior. The job location is Ozzano dell'Emilia.

Key Requirements:

• Qualification: Diploma
• Experience: 12 months minimum
• Vacancies: 1

This is a fantastic chance to work with a reputed organization and grow professionally.

Skills

• Good knowledge of Windows 10/11 and macOS operating systems
• Proficiency with Microsoft 365 suite
• Familiarity with Active Directory / Azure AD / Entra ID
• Basic understanding of local networks, Wi-Fi, VPN, and troubleshooting
• Strong interest and curiosity in IT and new technologies
• Proactive approach and quick learning ability
• Practical, problem-solving orientation
• Flexibility to adapt to a dynamic environment
• Excellent interpersonal and communication skills
• Empathy and ability to interact with users of varying technical skill levels
• Teamwork aptitude
• Good knowledge of English language

Duties and Responsibilities:

• Provide technical support to users at Headquarters, Showrooms, and Retail Points of Sale
• Manage hardware and software issues, diagnosing and resolving incidents
• Monitor and manage the ticket flow via the company platform, ensuring SLA compliance
• Configure, test, and deploy company workstations, including PCs, Macs, smartphones, and tablets
• Manage printers, peripherals, and IT equipment used in retail locations
• Offer support for Point of Sale (POS) systems, inventory systems, and store connectivity issues
• Manage user accounts, licenses, and access permissions to company systems
• Operate identity management systems, specifically Active Directory/Entra ID and Microsoft 365
• Assist users with local network, Wi-Fi, and VPN related issues
• Contribute to the preparation and updating of technical guides and FAQs for users

How to apply

How to Apply for ICT Help Desk Junior:

• 💼 Prepare your Application: Ensure your Curriculum Vitae (CV) is up-to-date and highlights your relevant IT support experience and technical skills.
• 🎓 Review Qualifications: Confirm you meet the required educational background (IT/technical diploma or equivalent) and possess 1-2 years of experience in Help Desk or IT Support. Recent graduates with strong motivation are also encouraged to apply.
• 🔎 Check Skill Requirements: Verify your proficiency in Windows OS, Microsoft 365, Active Directory/Entra ID, and basic networking. Additionally, hiring are available for qualified candidates. Familiarity with POS systems is a plus.
• 🌐 Visit the Application Portal: Navigate to the provided application link to submit your interest.
• 👉 Submit your Application: Click on the 'Apply' button and follow the on-screen instructions to complete the online application form.
• ⏳ Apply by Deadline: Ensure your application is submitted before the closing date of 17 December, 2026, to be considered for this exciting opportunity.
• 📌 Location Details: The work location is Ozzano dell'Emilia (BO), Italy.
• 📞 Contact Information: For inquiries, please use the provided contact number.

This position represents excellent Emilav Srl jobs Ozzano dell'Emilia in the region.