IT Assistant Position at Public Procurement Regulatory Authority (PPRA) - Government of Pakistan

Further Details

This government job opening at the Public Procurement Regulatory Authority (PPRA) is for an IT Assistant. The position requires supporting the Electronic Public Procurement System (EPADS) by assisting users, resolving technical challenges, and maintaining system records. This role offers a chance to engage with government jobs in Pakistan and contribute to national procurement processes.

Government IT Assistant Opportunities at PPRA

The National Jobs Portal, on behalf of the Government of Pakistan, presents an exciting contract opportunity for an IT Assistant within the Public Procurement Regulatory Authority (PPRA). This role is integral to supporting the Electronic Public Procurement System (EPADS), ensuring efficient government procurement processes. Applicants with a Bachelor's degree in Computer Science, IT, Software Engineering, or related fields are encouraged to apply for these government jobs in Pakistan.

This position focuses on providing essential technical and operational assistance to EPADS users, handling helpdesk inquiries, and resolving routine issues. It's a chance to gain valuable experience in a government setting and contribute to a critical national platform. Explore career development within the public sector through these vital IT roles.

• Job Title: IT Assistant
• Employer: Public Procurement Regulatory Authority (PPRA), Government of Pakistan
• Location: Islamabad, Pakistan
• Contract Type: Contract
• Vacancies: 3
• Age Limit: Maximum 33 years
• Qualifications: Bachelor's Degree (14/16 years) in CS, IT, Software Engineering, Cyber Security, Data Science/Statistics or related field
• Preferred Experience: Hands-on IT support / Helpdesk experience
• Application Deadline: 20 Nov 2026

Skills

• Provide first-level technical and operational support
• Respond to user queries via helpdesk
• Assist users with EPADS processes
• Troubleshoot and resolve routine system issues
• Escalate complex technical matters
• Guide stakeholders on EPADS usage
• Maintain records of user queries and resolutions
• Prepare periodic reports on helpdesk activities

Duties and Responsibilities:

• Provide first-level technical and operational support to users of the Electronic Public Procurement System (EPADS)
• Respond promptly to user queries received through the helpdesk channels
• Assist users with registration, profile management, tender publication, and bid submission processes on EPADS
• Troubleshoot and resolve common system-related problems, escalating advanced issues to the appropriate technical team
• Offer guidance to procuring agencies, bidders, and stakeholders on the effective utilization of EPADS via telephone and email
• Maintain accurate records of user interactions, complaints, resolutions, and escalations, ensuring timely follow-up
• Prepare regular reports detailing helpdesk activities, identifying recurring issues, and user support needs
• Undertake other IT support and helpdesk duties as assigned by the competent authority

How to apply

• 💼 Review the detailed job description and eligibility criteria for the IT Assistant position.
• 🎓 Ensure you meet the qualification requirements, holding a Bachelor's Degree (14/16 years of education) in Computer Science, Information Technology, Software Engineering, Cyber Security, Data Science/Statistics, or a related field from a HEC-recognized university.
• 🔎 Prior hands-on experience in IT support or Helpdesk services will be considered an advantage.
• ⏳ Submit your application before the deadline of 20 November 2026.
• 👉 Access the application portal via the National Jobs Portal website.
• 🌐 Visit https://njp.gov.pk/jobs/live to log in or sign up and apply.
• 📌 The position is specifically for the Public Procurement Regulatory Authority (PPRA) under the Government of Pakistan.
• ✅ Ensure all required details are accurately provided during the online application process.