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IT Operations Technician - Critical Incident Response & Global Impact in Spain

Join Verisure, a global leader in security services, at their new Technology Hub in Alicante, Spain.

This role focuses on ensuring the stability and swift resolution of critical IT systems within a dynamic, international environment.

If you're passionate about technology and eager to make a difference, this is a fantastic opportunity for career growth.

This position offers a chance to work with cutting-edge IoT platforms and contribute to a secure future for millions.

Discover a role where your skills in IT operations are valued and essential.

As an IT Operations Technician, you will be instrumental in maintaining operational continuity by monitoring complex systems and responding effectively to alerts and incidents.

You'll collaborate with a skilled technology department, leveraging your problem-solving abilities to minimize downtime and restore services rapidly.

Embrace a culture of continuous improvement and professional development in a supportive team setting.

Government
full-time
Spain

Jobs Date Posted: 03 November, 2026
Jobs Last Date to Apply: 18 December, 2026
Industry: Technology
Jobs Industry Type: Government
Job Hiring Organization: JR Spain Client / Employer Verisure
Experience Required (In months): 12
Occupational Category: Information Technology
Employment Type: full-time
Advertisement Source: Eurojobs
Job Location: Alicante
Address Region: Comunidad Valenciana
Country of Appointment: Spain
Employer Department: Technology Department
Employer Contact Phone: 03233315586
Work Hours: Rotating shifts, including nights and weekends
🎓 Qualifications Required
BA
📌 Job Positions:

Further Details

Verisure is seeking an IT Operations Technician for their Alicante-based Technology Hub in the Comunidad Valenciana, Spain. This role involves monitoring critical IT infrastructure, responding to incidents, and ensuring service continuity for a global user base. Ideal candidates will possess a strong understanding of IT operations and incident management, coupled with excellent communication skills in both Spanish and English. Successful candidates will benefit from these employment. This private sector position offers a dynamic work environment and significant opportunities for professional advancement. The IT Operations team is the backbone of Verisure's technological operations, dedicated to maintaining system stability and minimizing disruptions. You will play a crucial part in identifying anomalies, triaging incidents, and coordinating with specialized teams to ensure swift and efficient issue resolution. Additionally, government jobs are available for qualified candidates. This is a key role in a forward-thinking organization committed to innovation and customer protection.

IT Operations Technician - Critical Incident Response in Spain

Verisure, a global frontrunner in monitored security solutions, is expanding its team at the Verisure Tech Hub in Alicante, Spain. This private sector role is perfect for a detail-oriented IT Operations Technician eager to contribute to a secure and stable operational environment. You will be part of a dedicated team ensuring the smooth functioning of critical systems, leveraging innovative technology and rapid response strategies to protect millions of families and businesses worldwide. This opportunity emphasizes professional development and a collaborative work culture.

The position involves proactive system monitoring, accurate incident triage, and effective escalation to ensure minimal disruption. Explore these Apply for IT Operations Technician in Alicante with competitive benefits. Your expertise in IT operations will be key to maintaining system integrity and driving operational efficiencies. This is a chance to join a company with a significant global footprint and a strong commitment to its employees' growth and well-being, offering a dynamic career path within the technology sector.

  • Job Title: IT Operations Technician
  • Company: Verisure (via JR Spain)
  • Location: Alicante, Comunidad Valenciana, Spain
  • Experience: Minimum 1 year in IT Operations, SOC, or NOC
  • Key Skills: Incident Management Tools, Spanish & English Fluency, Shift Availability
  • Offerings: Dynamic culture, global impact, continuous learning, meals included

Skills

  • At least 1 year of experience in IT operations, monitoring, SOC, or NOC roles
  • Familiarity with incident management tools (e.g., Jira, Opsgenie, Helix)
  • Fluent in Spanish and English (written and spoken)
  • Availability for rotating shifts, including nights and weekends

Duties and Responsibilities:

  • Monitor critical systems to detect anomalies early and trigger rapid incident response across alerting platforms
  • Triage incoming incidents with accuracy, ensuring they follow the right workflow and priority path
  • Assess impact and execute first-response actions using predefined troubleshooting steps to contain issues quickly
  • Escalate and coordinate with second-level teams, driving continuous improvement in incident handling and operational efficiency

How to apply

  • 💼 Prepare Your Application: Ensure your CV and any relevant certifications are up-to-date.
  • 🔎 Review Requirements: Confirm you meet the experience criteria, language proficiency (Spanish and English), and shift availability.
  • 👉 Visit the Application Portal: Access the application page via the provided link: https://eurojobs.com/jobs/36908859/apply
  • 📝 Submit Your Details: Complete the online application form with accurate information.
  • ⏳ Deadline: Submit your application before the closing date of December 18, 2026.
  • 📌 Location Note: This role is based at the Verisure Tech Hub in Alicante, Spain.




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