IT Operations Technician - Critical Incident Response in Spain

Further Details

Join Verisure's global leading security services team as an IT Operations Technician in Alicante, Spain. This role focuses on monitoring essential systems and responding to critical incidents to maintain high operational uptime. It's an excellent opportunity to advance your career in a company committed to innovation and making a difference. Ideal candidates will possess a keen eye for detail and a customer-centric approach, contributing to a culture of continuous learning and improvement within the Technology Department. Your work will be instrumental in safeguarding client assets and data through robust technological solutions.

IT Operations Technician - Verisure Spain

JR Spain is seeking a dedicated IT Operations Technician for its client, Verisure, in Alicante, Spain. This vital role within the Technology Department ensures the smooth functioning of critical systems and prompt resolution of operational incidents. Additionally, competitive salary are available for qualified candidates. The company, a global leader in security services, utilizes advanced technology to protect millions worldwide. This is an excellent career opportunity for an IT professional looking to contribute to international projects and gain experience in a dynamic, innovative environment. Verisure offers a supportive culture and opportunities for continuous professional development. Key Requirements:

• Minimum 1 year in IT operations, monitoring, SOC, or NOC.
• Proficiency with incident management tools (Jira, Opsgenie, Helix).
• Fluent Spanish and English (written and spoken).
• Availability for shift work, including nights and weekends.
• Strong attention to detail and customer focus.

Skills

• At least 1 year of experience in IT operations, monitoring, SOC, or NOC roles
• Familiarity with incident management tools (e.g., Jira, Opsgenie, Helix)
• Fluent in Spanish and written English
• Fluent in spoken English
• Attention to detail
• Customer service orientation
• Adaptability
• Continuous Learning

Duties and Responsibilities:

• Monitor critical systems to detect anomalies early and trigger rapid incident response across alerting platforms
• Triage incoming incidents with accuracy, ensuring they follow the right workflow and priority path
• Assess impact and execute first-response actions using predefined troubleshooting steps to contain issues quickly
• Escalate and coordinate with second-level teams, driving continuous improvement in incident handling and operational efficiency

How to apply

How to Apply for the IT Operations Technician Position Individuals interested in contributing to critical IT operations at Verisure in Spain are encouraged to apply through the provided link. Please ensure all your qualifications and experience are accurately reflected in your application. This position represents excellent immediate vacancies in the region. 💼 Application Process:

• Visit the Eurojobs website and navigate to the specific job advertisement.
• Locate and click on the "Apply Now" button or link.
• Complete the online application form with accurate personal and professional details.
• Upload your most recent CV and any supporting documents as requested.
• Ensure your language proficiencies (Spanish and English) are clearly stated.
• Submit your application before the closing date of December 18, 2026.

📌 Important Notes:

• The role requires availability for rotating shifts, including nights and weekends.
• EU work permit is required for this position.