What positions are currently available at Hiring Organization?

Hiring Organization is currently hiring for Service Quality Observer Job Opening in Karachi. These positions offer competitive employment opportunities for qualified candidates.

How can I apply for positions at Hiring Organization?

Interested candidates should prepare their complete application including updated CV, educational certificates, experience documents, CNIC copy, and recent photographs. Submit through the specified application method before the deadline mentioned in the job advertisement.

What documents are required when applying to Hiring Organization?

Required documents for application to Hiring Organization typically include: Updated CV/Resume, CNIC/National Identity Card copy, all educational certificates and transcripts, professional experience certificates, recent passport-sized photographs, domicile certificate, and any other position-specific documents mentioned in the application requirements.

What is the selection process at Hiring Organization?

The selection process at Hiring Organization typically involves multiple stages: Initial application screening and document verification, written tests or skill assessments for certain positions, personal interviews with the selection committee, final document verification, and official appointment. Only shortlisted candidates will be contacted for subsequent stages.

What is the application deadline for positions at Hiring Organization?

The application deadline for current positions at Hiring Organization is January 11, 2025. Applications must be submitted before this date to be considered for the selection process.

Where are the job locations for Hiring Organization positions?

The job locations for Hiring Organization positions are primarily in Karachi. Specific location details for each position are provided in the detailed job advertisement.

Jobs 2025

, Karachi invites applications from eligible candidates for the post of Service Quality Observer as per advertisement of 19 December, 2025. BA educational qualification will be preferred.

Apply at , latest jobs in Quality Assurance department before closing date which is around 11 January, 2026 or as per closing date in newspaper ad. Read complete ad online to know how to apply on latest job opportunities. For Further details visit https://www.jobseed.pk.

Jobs Date Posted:	19 December, 2025
Jobs Last Date to Apply:	11 January, 2026
Industry:	Financial Services
Jobs Industry Type:	Private
Experience Required (In months):	24
Occupational Category:	Quality Assurance
Employment Type:	full-time
Job Location:	Karachi
Address Region:	Sindh
Country of Appointment:	Pakistan
Postal Code:	74000
Employer Department:	Service Quality Department – Customer Support Gr
Employer Address:	C-25, Estate Avenue,, Karachi, Sindh, PK
Street Address:	C-25, Estate Avenue,

🎓 Qualifications Required

📌 Job Positions:

Service Quality Observer

Further Details

Join the team at in Karachi, Sindh. They are seeking to hire a . This is a full-time position. This career opportunity was advertised on 19 December, 2025. The last date to apply is 11 January, 2026. Don't miss this chance to advance your career with . For more information and to apply online, visit https://www.jobseed.pk.

Service Quality Observer Career Opportunities in Karachi

A prominent financial institution in Karachi is currently seeking applications for the position of Service Quality Observer. Explore these Latest Financial Services careers with competitive benefits. This full-time role is essential for maintaining high standards of customer service and operational efficiency within the organization. This position represents excellent Service Quality Observer jobs in Karachi in the region. The ideal candidate will possess a Bachelor's degree from an HEC recognized university and a minimum of two years of relevant experience in quality assurance or customer service monitoring. Preference will be given to candidates with qualifications in Islamic Finance, demonstrating a commitment to specialized industry knowledge.

The Service Quality Observer will be responsible for meticulous monitoring of customer interactions and branch operations. Key duties include detecting policy violations, identifying service lapses, and ensuring adherence to customer-first protocols. This position offers a valuable opportunity for professional growth and career development within a dynamic financial services environment. Interested candidates are encouraged to review the requirements and apply promptly to secure this employment opportunity.

Position: Service Quality Observer
Location: Head Office, Karachi
Required Experience: Minimum 2 years
Education: Bachelor's Degree (HEC recognized)
Key Skills: Attention to detail, policy violation detection, customer service monitoring

Skills

Ability to monitor multiple cameras simultaneously
Strong attention to detail
Policy violation detection
Customer service lapse identification

Duties and Responsibilities:

Monitoring customer service via DVR at branches
Capturing and documenting incidents with accurate timestamps and video clips
Observing high customer waiting times and reporting delay incidents
Ensuring customer-first protocols (greetings, active counter management, EQMS utilization)

How to apply

To apply for this full-time Service Quality Observer position, follow the steps below:

✅ Review Eligibility: Ensure you meet the minimum requirements, including a Bachelor's degree and 2 years of relevant experience.
📝 Prepare Documents: Gather necessary documents such as your updated CV, educational certificates, experience letters, CNIC, and recent photographs.
👉 Online Application: Click on the provided 'Apply Now' link to access the official application portal.
✍️ Complete Form: Fill out the online application form accurately with all required personal and professional details.
📅 Submission Deadline: Submit your application before the closing date of January 11, 2026.
📞 Selection Process: Shortlisted candidates will be contacted for further assessment and interviews.