Lead Customer Success Manager - Pharmacovigilance Expert in Spain

Further Details

This opportunity is for a Customer Success Manager role within Veeva Systems, a leading SaaS provider for the life sciences sector. The position requires a seasoned professional with a strong background in Pharmacovigilance and experience in managing relationships with key decision-makers in global pharmaceutical companies. Additionally, career development are available for qualified candidates. The successful candidate will be instrumental in ensuring customers maximize the benefits of Veeva's Pharmacovigilance suite through strategic guidance and proactive engagement. Located in Galicia, Spain, this role emphasizes collaboration, customer advocacy, and the development of strategic roadmaps aligned with client business objectives. Veeva Systems, a public benefit corporation, prioritizes customer success, employee well-being, and speed in its operations, fostering a culture of innovation and positive impact. As a Work Anywhere organization, flexibility is a core component of this role, allowing employees to thrive in their preferred work environments.

Veeva Systems: Career Opportunities in Pharmacovigilance Success

Veeva Systems is a leading innovator in cloud solutions designed for the life sciences industry, dedicated to accelerating the delivery of therapies to patients worldwide. As a rapidly expanding SaaS company, Veeva is seeking a highly motivated and experienced individual to fill the Customer Success Manager position in Galicia, Spain. This role is pivotal in ensuring that global life sciences organizations maximize the value derived from Veeva’s premier Pharmacovigilance (PV) suite. This is more than just a job; it's an opportunity to be a strategic partner and a PV expert. You will collaborate closely with executive stakeholders and PV leaders within client organizations, gaining a deep understanding of their operational challenges and strategic visions. Your expertise will guide them in unlocking the full potential of their Veeva investments, fostering streamlined success and driving significant business impact. Veeva Systems operates as a Work Anywhere company, emphasizing flexibility and employee well-being, making it an exceptional environment for career growth and personal development within the dynamic life sciences sector. Key Highlights: * **Role:** Customer Success Manager - Pharmacovigilance * **Company:** Veeva Systems * **Location:** Galicia, Spain * **Industry:** Life Sciences Software / SaaS * **Key Responsibilities:** Strategic advising, customer relationship management, driving adoption of PV applications, developing customer roadmaps. * **Required Experience:** 7+ years in Pharmacovigilance, experience with global pharma companies, customer-facing consulting. * **Compensation:** 85,000 - 120,000 EUR annually. * **Work Model:** Work Anywhere (remote flexibility). **Job Details:** * **Job Title:** Customer Success Manager * **Vacancies:** 1 * **Experience:** 7+ years * **Salary:** 85,000 - 120,000 EUR annually * **Location:** Galicia, Spain

Skills

• 7+ years of experience in Pharmacovigilance
• Experience working with or in large global pharmaceutical companies
• Customer-facing consulting experience
• Experience managing relationships with key decision makers and application owners
• Ability to travel up to 25%
• Reside in Europe
• Proficiency in Pharmacovigilance software or consulting SaaS/cloud experience
• Ability to optimize Veeva applications for customer goals
• Strategic guidance for customer roadmaps

Duties and Responsibilities:

• Support 4-6 large, global customers post-implementation with Veeva Pharmacovigilance applications
• Act as a trusted advisor and own the relationship with customers’ business decision makers and application owners
• Liaise with Veeva Strategy, Sales, Product and/or Services’ stakeholders to address customer needs
• Provide strategic guidance to optimize use of Veeva applications
• Help create a customer roadmap based on their business goals and needs
• Facilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities and industry learning
• Champion the voice of the customer within cross-functional teams

How to apply

Interested candidates are invited to apply for the Customer Success Manager role at Veeva Systems through the provided online portal. Please ensure all your application materials are up-to-date and accurately reflect your qualifications and experience. **Application Process:**

👉 Visit the application link provided to submit your application.

📝 Ensure your CV and any supporting documents clearly outline your 7+ years of experience in Pharmacovigilance and your background with global pharmaceutical companies.

🎯 Highlight your customer-facing consulting experience and your ability to manage relationships with key decision-makers.

📅 The deadline for applications is December 18, 2026. Explore these Software jobs in Galicia with competitive benefits. Late submissions may not be considered.

💼 If you require any assistance or accommodation during the application process due to a disability, please contact the provided contact information.

🚀 Join Veeva Systems and contribute to transforming the life sciences industry.