Lead IT Delivery Manager - Travel Services in Spain

Further Details

Amaris Consulting is actively recruiting for an IT Lead in Barcelona, Spain, focusing on Travel Customer Interaction Services. The role involves leading a team of approximately 15 professionals, managing budgets, and ensuring the successful lifecycle of products and applications. This position is ideal for seasoned IT leaders with a strong technical foundation and experience in Agile methodologies. Key responsibilities include defining team structures, coaching technical leads, and managing supplier relationships. The ideal candidate will possess a deep understanding of insurance business processes, particularly travel insurance and claims. Fluency in English is essential, with other European languages being a significant advantage. This is a crucial role within a global organization aiming to enhance its technological offerings in the travel assistance sector. The company offers significant career advancement opportunities, personalized training through its Technology Academy, and a supportive work environment. Amaris Consulting is dedicated to fostering an inclusive culture, welcoming applicants from all backgrounds. This role presents a unique chance to contribute to impactful projects and grow within a reputable international consulting firm.

IT Lead Vacancy at Amaris Consulting in Barcelona

Amaris Consulting is seeking a skilled and experienced IT Lead for its Travel Customer Interaction Services division, based in the vibrant city of Barcelona, Spain. This leadership role is crucial for steering a team focused on delivering innovative technology solutions within the travel insurance and assistance sectors. If you have a proven track record in IT management and a passion for driving technical excellence, this is an excellent opportunity for career progression.

The ideal candidate will be instrumental in shaping team dynamics, managing significant budgets, and ensuring the seamless delivery of complex IT projects. We are looking for individuals with a strong technical foundation and a comprehensive understanding of Agile delivery frameworks, who can effectively collaborate with senior management and business stakeholders in a global context. This role is integral to our ongoing commitment to excellence and client satisfaction.

• Position: IT Lead, Travel Customer Interaction Services
• Location: Barcelona, Catalunya, Spain
• Company: Amaris Consulting
• Key Responsibilities: Team leadership, budget management, software delivery, stakeholder engagement, product lifecycle management.
• Required Skills: Senior IT leadership experience, Agile methodologies, technical project management, strong communication, fluent English.
• Offer: Competitive salary, personalized career path, continuous training opportunities, flexible work policies, and comprehensive benefits.

Skills

• Senior experience as an IT Lead, IT Manager, Application Manager, Product Manager or IT Delivery Manager
• Strong experience in software delivery and technical project management
• Proven experience leading technical teams in Agile environments
• Experience with Scrum, Kanban or similar delivery frameworks
• Technical background in software engineering, application management, architecture, DevOps or infrastructure
• Experience managing budgets, suppliers, contractors and external providers
• Experience managing teams of 15 people or more, including recruitment and performance follow-up
• Experience working with senior stakeholders in international organisations
• Knowledge of insurance business processes, preferably Travel Insurance
• Understanding of Travel Claims and Assistance processes
• Strong communication, leadership and stakeholder management skills
• Fluent English, written and spoken
• Availability to work in Barcelona

Duties and Responsibilities:

• Lead a team of approximately 15 internal and external professionals
• Define team organisation, roles, objectives and responsibilities
• Coach and support Tech Leads and Scrum Masters
• Lead recruitment, team development and performance follow-up
• Manage an annual team budget of approximately €1M
• Manage relationships with suppliers, contractors, software providers and IT service partners
• Act as the main point of contact for senior management in escalated situations
• Work with business and transformation teams to define solutions, resources, technologies and delivery plans
• Manage products and applications throughout their lifecycle, from business needs and development through production, support and continuous improvement
• Ensure that products and applications are delivered with the expected quality, budget and stability
• Monitor production issues, service performance and business KPIs
• Support the definition of technical solutions, architecture decisions, APIs and delivery processes
• Coordinate communication between IT, business, offshore teams and other technology stakeholders
• Prepare clear analysis and recommendations to support budget planning and delivery decisions

How to apply

Interested candidates are invited to submit their applications for the IT Lead role at Amaris Consulting. Please follow the steps below to ensure your application is processed efficiently:

• 📈 Review Eligibility: Carefully read the job description and ensure you meet all the required qualifications and experience criteria, especially fluency in English and availability to work in Barcelona.
• 👨‍👩‍👧‍👦 Prepare Your CV: Update your Curriculum Vitae (CV) to highlight your relevant experience in IT leadership, software delivery, team management, and Agile methodologies. Ensure it reflects your senior-level accomplishments.
• 📡 Submit Application: Navigate to the official application portal via the provided link to submit your application. Please ensure all sections of the online form are completed accurately.
• 🗓️ Application Deadline: All applications must be submitted by the closing date of December 18, 2026. Late submissions will not be considered.
• 🌐 International Candidates: While the role is based in Spain, Amaris Consulting is an international firm. Ensure any necessary work permit information is readily available if applicable.
• 💬 Contact Information: In case of any queries, please refer to the contact details provided by the recruitment platform or Amaris Consulting's official channels.
• 📝 Acknowledge Receipt: You may receive an automated confirmation upon successful submission of your application.

We look forward to receiving your application and exploring the possibility of you joining our dynamic team.