Pharmacovigilance Customer Success Manager in Spain

Further Details

Veeva Systems, a prominent Public Benefit Corporation (PBC) revolutionizing the life sciences sector, is actively recruiting for a Customer Success Manager with a specialization in Pharmacovigilance in Catalonia, Spain. This position is crucial for ensuring clients maximize their investment in industry-leading PV applications. Explore these Life Sciences jobs in Catalonia with competitive benefits. The role demands a strategic, customer-centric approach, building trusted partnerships with key decision-makers. As a Customer Success Manager, you will be instrumental in optimizing the use of Veeva's Pharmacovigilance applications. You will collaborate with internal Veeva teams, including Strategy, Sales, and Product, to address client needs. This role is ideal for experienced professionals seeking to contribute to a mission-driven organization that prioritizes customer, employee, and societal success.

Customer Success Manager - Pharmacovigilance in Spain

Veeva Systems, a leading organization in the life sciences industry, is actively seeking a skilled Customer Success Manager to serve clients in Catalonia, Spain. This role is pivotal in ensuring that global life sciences companies gain maximum value from Veeva's advanced Pharmacovigilance (PV) software. You will operate as a strategic partner, acting as a trusted advisor to understand client visions and resolve operational hurdles.

The position involves direct engagement with executive stakeholders and PV leaders, fostering deep understanding and driving product adoption. As a Work Anywhere company, Veeva offers flexibility to suit your preferred working environment. Join a mission-driven team dedicated to accelerating the delivery of life-saving therapies and making a significant positive impact.

Key Highlights:

• Strategic advisory role for key global pharmaceutical clients.
• Focus on maximizing value from Veeva's Pharmacovigilance suite.
• Opportunities for professional growth in a rapidly expanding SaaS company.
• Competitive compensation package with comprehensive benefits.

Job Details:

• Job Title: Customer Success Manager - Pharmacovigilance
• Company: Veeva Systems
• Location: Catalonia, Spain
• Experience Required: 7+ years in Pharmacovigilance
• Salary Range: €85,000 - €120,000 annually
• Travel: Up to 25%

Skills

• 7+ years of experience in Pharmacovigilance
• Experience working with or in large global pharmaceutical companies
• Customer-facing consulting experience
• Experience managing relationships with key decision makers and application owners
• Ability to travel up to 25%
• Reside in Europe
• Excellent communication and interpersonal skills
• Strategic thinking and problem-solving abilities

Duties and Responsibilities:

• Support 4-6 large, global customers post-implementation with Veeva Pharmacovigilance applications
• Act as a trusted advisor and own the relationship with customers’ business decision makers and application owners
• Liaise with Veeva Strategy, Sales, Product and/or Services’ stakeholders to address customer needs
• Provide strategic guidance to optimize use of Veeva applications
• Help create a customer roadmap based on their business goals and needs
• Facilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities and industry learning
• Champion the voice of the customer within the organization
• Proactively drive product enablement to align with customer goals and needs

How to apply

• Review Job Details: Carefully read through all the requirements and responsibilities for the Customer Success Manager position.
• Prepare Your Application: Ensure your Curriculum Vitae (CV) or resume highlights your extensive experience in Pharmacovigilance, customer-facing consulting, and relationship management with key decision-makers in global pharmaceutical companies.
• Check Eligibility: Confirm you meet the minimum 7+ years of experience in Pharmacovigilance and are based in or willing to reside in Europe.
• Travel Availability: Be prepared for potential travel requirements, up to 25% of the time.
• Submit Your Application: Utilize the provided link to submit your application through the official Eurojobs portal.
• Application Link: Click on the following link to begin your application: https://eurojobs.com/jobs/36913192/apply
• Deadline: Ensure your application is submitted before the closing date of December 18, 2026.
• Compensation: Be aware that the total compensation ranges from €85,000 to €120,000 annually, depending on your individual qualifications and experience.