Senior Pharmacovigilance Customer Success Manager - Veeva Systems - Galicia, Spain

Further Details

Join Veeva Systems as a Customer Success Manager in Galicia, Spain, a mission-driven organization revolutionizing the life sciences industry. This role is for an experienced professional with a strong background in Pharmacovigilance, focused on empowering global pharmaceutical clients to leverage Veeva’s industry-leading PV software. You will serve as a trusted advisor, deeply understanding customer needs and operational hurdles to ensure optimal utilization of Veeva solutions. The opportunity emphasizes a 'Work Anywhere' culture, offering flexibility and a commitment to work-life balance. Veeva Systems, a Public Benefit Corporation, prioritizes customer success, employee well-being, and societal impact, making this a unique and rewarding career path in the SaaS sector.

Senior Pharmacovigilance Customer Success Manager - Veeva Systems - Galicia, Spain

Veeva Systems is a mission-driven organization and a leader in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients. As a rapidly expanding SaaS company, Veeva is experiencing significant growth and offers a dynamic career path. The company's core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide its operations. Veeva is proud to be a Public Benefit Corporation, committed to balancing the interests of all stakeholders.

This Customer Success Manager role, based in Galicia, Spain, requires a seasoned professional with over seven years of experience in Pharmacovigilance, preferably within large global pharmaceutical companies. The position offers a 'Work Anywhere' flexibility, allowing employees to choose their ideal work environment. You will be the crucial link between Veeva and its life sciences clients, ensuring they harness the full potential of Veeva’s Pharmacovigilance suite.

• Role: Customer Success Manager - Pharmacovigilance
• Company: Veeva Systems
• Location: Galicia, Spain
• Experience Required: 7+ years in Pharmacovigilance
• Key Responsibilities: Strategic advisory, customer relationship management, cross-functional collaboration
• Compensation: €85,000 - €120,000 EUR annually
• Travel: Up to 25%
• Work Model: Work Anywhere

Skills

• Seven+ years of dedicated experience in Pharmacovigilance
• Proven track record working within or for large, global pharmaceutical organizations
• Extensive experience in customer-facing consulting roles
• Demonstrated ability to manage relationships with key decision-makers and application owners
• Capability to travel up to 25% of the time
• Residency in Europe

Duties and Responsibilities:

• Serve as the primary strategic advisor to 4-6 large, global customers post-implementation, focusing on Veeva Pharmacovigilance applications
• Build and maintain trusted advisor relationships with customers' business decision-makers and application owners through proactive engagement
• Liaise effectively with Veeva Strategy, Sales, Product, and Services stakeholders to address diverse customer needs
• Provide strategic guidance to optimize the utilization of Veeva applications and co-create customer roadmaps aligned with their business objectives
• Facilitate valuable connections between customers and between customers and Veeva for collaborative learning and industry insights

How to apply

• 💼 To apply for the Senior Pharmacovigilance Customer Success Manager position, navigate to the official application portal via the provided link.
• 👉 Visit: https://eurojobs.com/jobs/36913194/apply
• 📝 Ensure you have your updated CV and any relevant supporting documents ready.
• 🎯 Clearly articulate your extensive experience in Pharmacovigilance and customer-facing roles.
• 📅 Submit your application before the closing date of 18th December 2026.
• 🌟 We encourage candidates with a strong background in global pharmaceutical settings and SaaS/cloud experience to apply.
• ✈️ Note that this role requires up to 25% travel and residency in Europe.
• 🌐 For further assistance or accommodation during the application process, please refer to Veeva's HR contact details, typically found on their careers page.