Team Manager Customer Service at Bosman & MediReva Utrecht

Further Details

Bosman & MediReva is now recruiting in Utrecht. Apply for the position of Team Manager Customer Service. The required qualification is HBO+. This role is within the Customer Service industry. A bachelor degree is preferred. The application process commenced on 02 November, 2026 via Eurojobs. Interested and eligible candidates must submit their applications before the deadline on 17 December, 2026. This is a prime opportunity to join a renowned organization. For a step-by-step application guide and full eligibility criteria, please see the official advertisement on https://www.jobseed.pk.

Team Manager Customer Service at Bosman & MediReva

We have an immediate opening for the post of Team Manager Customer Service. The job location is Utrecht.

Key Requirements:

• Qualification: HBO+
• Experience: 60 months minimum
• Vacancies: 1

This is a fantastic chance to work with a reputed organization and grow professionally.

Skills

• Coaching team leaders in their leadership
• Stimulating ownership among team members
• Holding individuals accountable for responsibilities and results
• Translating objectives into concrete actions
• Monitoring progress and ensuring agreements are met
• Creating an environment where employees feel heard and valued
• Ensuring employees understand expectations
• Initiating improvements in processes, systems, and customer journeys
• Ensuring plans are effectively executed
• Connecting teams, locations, and disciplines within the organization
• Maintaining focus on the collective interest
• Making decisions and providing direction
• Maintaining composure and making choices
• Navigating conflicting interests or resistance to change
• Being visible and approachable on the work floor
• Delegating trust and responsibility to team leaders
• Maintaining oversight of the bigger picture
• Ensuring effective team management and results
• Switching between strategy and operations
• Balancing people and results
• Demonstrating healthy self-confidence
• Utilizing a coaching style
• Exhibiting decisiveness
• Minimum five years of relevant experience in an operational management environment
• At least three years in a leadership role
• Direct and indirect management of larger groups of employees, preferably through team leaders
• Experience in a larger, complex, and dynamic organization
• Experience with customer contact and/or healthcare
• Experience with project-based work, process improvement, and change realization
• People-oriented and results-oriented leadership style
• Developing employees while steering towards clear goals and performance
• Healthy self-confidence and decisiveness
• Ability to take difficult conversations
• Ability to delegate responsibility while maintaining control over quality, progress, and results
• Strong communication skills
• Ability to connect diverse interests
• Ability to translate data and insights into clear priorities and concrete actions

Duties and Responsibilities:

• Strengthening team leaders through coaching and accountability
• Driving departmental results by translating objectives into actionable plans
• Fostering a positive and productive work environment for all employees
• Implementing process and service improvements
• Enhancing collaboration across different organizational units
• Providing clear direction and making strategic decisions
• Ensuring effective management of customer service operations
• Developing team leaders and employees
• Achieving departmental goals and performance targets
• Managing budgets and resources effectively

How to apply

How to Apply for Team Manager Customer Service:

Interested candidates are invited to submit their applications through the official Eurojobs portal. Please ensure all required information is provided accurately to be considered for this role.

• 💼 Prepare Your Application: Gather your updated CV and any relevant supporting documents.
• 🔎 Review Requirements: Ensure you meet all the specified qualifications and experience criteria for the Team Manager Customer Service position.
• 🎯 Visit the Application Link: Navigate to the provided application URL to begin the submission process.
• 📝 Complete the Online Form: Fill out the application form with your personal details, work history, and educational background.
• 👉 Submit Your Application: Click the submit button to finalize your application.
• ⏳ Application Deadline: Ensure your application is submitted before the closing date of 17 December 2026.
• ✅ Confirmation: You may receive a confirmation email upon successful submission.