Technical Support Executive at Indus Hospital & Health Network

Further Details

Indus Hospital & Health Network is now recruiting in . Apply for the position of Technical Support Executive. The required qualification is BSCS, BS and BE. This role is within the Healthcare industry. A bachelor degree is preferred. The application process commenced on 15 August, 2026 via Website. Interested and eligible candidates must submit their applications before the deadline on 24 Aug, 2026. This is a prime opportunity to join a renowned organization. For a step-by-step application guide and full eligibility criteria, please see the official advertisement on https://www.jobseed.pk.

Technical Support Executive at Indus Hospital & Health Network

We have an immediate opening for the post of Technical Support Executive.

Key Requirements:

• Qualification: BSCS, BS, BE
• Experience: 24 months minimum
• Vacancies: 1

This is a fantastic chance to work with a reputed organization and grow professionally.

Skills

• Serve as the initial point of contact for IT hardware, software, network, and application issues
• Log and track support requests, escalating complex problems to senior IT teams
• Ensure proper functioning and maintenance of critical hospital systems (HMIS, ERP)
• Perform regular updates, monitor system performance, and ensure data security and backup protocols
• Resolve varied and complex technical issues, including in-depth root cause analysis
• Translate complex technical situations into simple terms for non-technical staff
• Collaborate with multi-disciplinary teams (clinicians, administration, IT, external suppliers)
• Provide specialist training, guidance, and support to IT team members and end-users
• Manage user accounts and access rights, including onboarding and training
• Assist project teams with new system implementations or upgrades
• Provide support to end-users, answering technical questions and resolving system issues
• Perform routine system maintenance, including updates, patches, and backups
• Maintain accurate records of applications checklists and maintenance activities
• Implement Standard Operating Procedures (SOPs) and ensure documentation is up-to-date
• Handle sensitive patient data in compliance with privacy regulations and hospital policies
• Participate in an on-call rotation for urgent problems outside of normal office hours
• Ensure compliance with IHHN policies, industry standards, and regulatory requirements

Duties and Responsibilities:

• Serve as the initial point of contact for IT hardware, software, network, and application issues
• Log and track support requests, escalating complex problems to senior IT teams
• Ensure proper functioning and maintenance of critical hospital systems (HMIS, ERP)
• Perform regular updates, monitor system performance, and ensure data security and backup protocols
• Resolve varied and complex technical issues, including in-depth root cause analysis
• Translate complex technical situations into simple terms for non-technical staff
• Collaborate with multi-disciplinary teams (clinicians, administration, IT, external suppliers)
• Provide specialist training, guidance, and support to IT team members and end-users
• Manage user accounts and access rights, including onboarding and training
• Assist project teams with new system implementations or upgrades
• Provide support to end-users, answering technical questions and resolving system issues
• Perform routine system maintenance, including updates, patches, and backups
• Maintain accurate records of applications checklists and maintenance activities
• Implement Standard Operating Procedures (SOPs) and ensure documentation is up-to-date
• Handle sensitive patient data in compliance with privacy regulations and hospital policies
• Participate in an on-call rotation for urgent problems outside of normal office hours
• Ensure compliance with IHHN policies, industry standards, and regulatory requirements

How to apply

How to Apply for Technical Support Executive:

• Application Process: Interested candidates are invited to apply through the official Indus Hospital & Health Network job portal.
• Required Documents: Ensure your CV is up-to-date and includes all relevant experience and qualifications.
• Application Link: Visit the provided link to access the job details and submit your application.
• Deadline: All applications must be submitted by 24-Aug-2026.
• Note: Indus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.

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