Advanced APPs Observability Technician Role in Madrid with Tata Consultancy Services

Further Details

Join Tata Consultancy Services in Madrid as an APPs Observability Technician, a pivotal role focused on enhancing application performance and stability. Additionally, immediate vacancies are available for qualified candidates. This private sector opportunity is ideal for professionals with 3-5 years of experience in monitoring, logging, and tracing technologies. You will leverage tools like Grafana Cloud and Terraform to manage and optimize complex IT systems, ensuring robust observability and efficient CI/CD processes. This position offers a path for significant career development within a leading global IT firm. Successful candidates will contribute to advanced automation efforts and incident response, playing a key part in maintaining high standards of service delivery. The role is based in Madrid with a hybrid work model, providing a balance between on-site collaboration and remote flexibility.

APPs Observability Technician Opportunities in Madrid

Tata Consultancy Services (TCS), a global leader in IT services, is actively seeking a skilled APPs Observability Technician for their Madrid operations. This role is central to ensuring the robust performance and reliability of critical applications and platforms, utilizing cutting-edge Grafana Cloud technologies. We are looking for a proactive individual to contribute to a dynamic team, focusing on monitoring, logging, and tracing to maintain seamless service delivery.

This is a prime opportunity for professionals with 3 to 5 years of relevant experience to join a highly respected organization. You will be involved in building essential dashboards, diagnosing complex system issues, and supporting advanced CI/CD pipelines. The position emphasizes the use of modern infrastructure management tools like Terraform and GitOps, fostering a culture of continuous improvement and operational excellence.

• Job Title: APPs Observability Technician
• Location: Madrid, Spain (Hybrid)
• Experience: 3 to 5 years
• Key Technologies: Grafana Cloud, Terraform, Python, GitHub Actions, GitLab CI/CD, ServiceNow
• Qualifications: FP or University Degree
• Language: Spanish (C2 FP)

Why Join TCS? TCS Spain offers indefinite contracts from the outset, competitive salaries, and a flexible compensation package including restaurant, childcare, and transport tickets, along with comprehensive health insurance. Benefit from financial support for remote work expenses and a bonus for setting up your home office. TCS is committed to your career growth with development plans, performance reviews, and extensive learning platforms.

Skills

• Monitoring applications and platforms using Grafana Cloud
• Logging and tracing application and platform activities
• Building dashboards for observability
• Diagnosing ingestion issues
• Resolving cardinality problems
• Troubleshooting performance issues
• Supporting CI/CD pipelines using GitHub Actions
• Maintaining CI/CD pipelines using GitLab CI/CD
• Managing infrastructure through Terraform
• Utilizing GitOps practices for observability resources
• Developing automation tooling with Python
• Creating automation tooling with Bash
• Implementing automation with REST APIs
• Integrating with JSON APIs
• Handling alerting processes
• Managing incident response
• Coordinating escalation processes
• Maintaining runbooks
• Managing incidents through ServiceNow
• Handling service requests via ServiceNow
• Processing changes through ServiceNow
• Adhering to ITSM practices
• Maintaining synthetic monitoring checks
• Optimizing observability platform usage
• Controlling observability platform costs
• Proficiency in Docker
• Experience with Kubernetes
• Knowledge of AWS ECS
• Understanding of networking fundamentals
• Awareness of security best practices
• Familiarity with Jira
• Experience with Agile methodologies
• Fluent Spanish (C2 FP)

Duties and Responsibilities:

• Monitor, log, and trace applications and platforms using Grafana Cloud technologies
• Build dashboards and diagnose issues related to ingestion, cardinality, and performance
• Support and maintain CI/CD pipelines utilizing GitHub Actions and GitLab CI/CD
• Manage infrastructure and observability resources through Terraform and GitOps practices
• Develop automation tooling using Python, Bash, REST APIs, and JSON integrations
• Handle alerting, incident response, and escalation processes, including runbook maintenance
• Manage incidents, service requests, and changes through ServiceNow, following ITSM practices
• Maintain synthetic monitoring checks and optimize the usage and costs of the observability platform

How to apply

• 💼 Prepare your updated Curriculum Vitae (CV) highlighting relevant experience in application observability and system monitoring.
• 🎓 Ensure you possess an FP or University Degree and fluent Spanish language skills (C2 FP).
• 🔎 Familiarize yourself with the required technologies including Grafana Cloud, Terraform, Python, GitHub Actions, GitLab CI/CD, and ServiceNow.
• 📍 Confirm your availability to work in Madrid with a hybrid work model and be part of the on-call rotation.
• 📝 Visit the official eurojobs.com portal to access the application link provided for this position.
• 👉 Click on the 'Apply Now' button or the provided application URL to submit your candidacy online.
• ⏳ Ensure your application is submitted before the closing date of 18th December 2026 to be considered for this exciting opportunity.
• ✈️ Please note that candidates require an EU work permit.

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