Customer Service Associate - Retail Operations & Client Relations

Further Details

AM International, partnering with TN Italy, is recruiting a Customer Service Associate for their Dalmine, Lombardy, Italy location. This role focuses on enhancing the customer journey through direct engagement, product consultation, and problem resolution, ensuring a high standard of client interaction. Key responsibilities include managing customer requests, promoting products and services, assisting with sales operations, and maintaining the store's presentation. The position also involves inventory monitoring and supporting checkout procedures, making it a comprehensive retail support role. This employment opportunity is designed for individuals demonstrating excellent communication abilities, teamwork, and a customer-centric approach. It's an excellent entry point for those aspiring to build a career in customer service and retail management within Italy. Explore these career opportunities with competitive benefits.

Customer Service Associate - Retail Operations & Client Relations in Dalmine, Italy

AM International, in partnership with TN Italy, is excited to announce openings for a Customer Service Associate in Dalmine, Lombardy, Italy. This role is specifically designed for individuals eager to commence their professional journey in a client-facing capacity within Italy’s vibrant retail sector.

The position emphasizes building and maintaining robust customer relationships, offering expert guidance on products, and ensuring swift resolution of issues. As a Customer Service Associate, you will play a crucial part in driving sales and contributing to the store’s overall organization and presentation.

We are looking for candidates who possess excellent communication skills, a proactive attitude, and a strong commitment to customer satisfaction. This is a prime opportunity for career development within the retail industry, offering valuable hands-on experience in client management and operational excellence.

• Job Title: Customer Service Associate
• Location: Dalmine, Lombardy, Italy
• Company: TN Italy (Client of AM International)
• Key Responsibilities: Customer assistance, product promotion, sales support, inventory management.
• Required Skills: Teamwork, strong communication, problem-solving, customer orientation.
• Offer: Opportunity for entry-level professionals in the Italian job market.

Additionally, high salary jobs are available for qualified candidates.

Skills

• Customer focus and active listening skills
• Ability to collaborate effectively within a team
• Strong interpersonal and communication abilities
• Proactiveness and initiative
• Problem-solving capabilities
• Flexibility and adaptability to changing environments
• Sales-oriented mindset
• Knowledge of company products and services

Duties and Responsibilities:

• Welcome and assist customers in the retail environment
• Handle customer inquiries and complaints efficiently
• Promote company products and services to clientele
• Monitor inventory levels and manage stock effectively
• Provide support for cash and invoicing operations
• Participate in organizing and executing promotional events
• Act as a liaison between customers and internal company departments
• Gather and analyze customer feedback to enhance service quality

How to apply

• 💼 Application Process: Interested candidates are invited to submit their applications through the designated online portal.
• 📝 Required Documents: A comprehensive Curriculum Vitae (CV) detailing your relevant skills and experience is essential.
• 🌐 Application Link: Please visit the following URL to access the application form: https://eurojobs.com/jobs/36827900/apply
• ⏳ Deadline: Ensure your application is submitted by the closing date of 17 December 2026.
• 🎯 Focus: We are particularly interested in candidates who demonstrate a strong customer-centric approach and eagerness to learn.
• 💡 Tip: Highlight any previous customer service or retail experience in your CV to strengthen your application.