Customer Service Representative - Temporary Insurance Specialist in Spain

Further Details

WTW, a prominent client of JR Spain, requires a Customer Service Technician for a temporary assignment in Galicia, Spain. This role is vital for offering direct support and resolving queries for insured individuals, specifically within the Auto and Home insurance domains. The position demands a proactive approach to client engagement and policy management. This opportunity is perfect for individuals driven by client interaction and eager to advance their careers in the insurance industry. You will be instrumental in managing policy updates, handling customer concerns, and liaising with insurance providers to ensure timely resolutions and client satisfaction.

Temporary Insurance Customer Service Roles in Spain

JR Spain, in collaboration with WTW, is actively recruiting for a temporary Customer Service Technician to serve clients in Galicia, Spain. This pivotal role is designed for individuals passionate about delivering exceptional support within the insurance sector, focusing on Auto and Home insurance policies. The position offers a unique chance to engage directly with policyholders, manage policy adjustments, and ensure seamless interactions with insurance providers. Successful candidates will demonstrate a strong client focus, excellent communication, and organizational skills. This temporary assignment provides a valuable opportunity to gain in-depth experience in insurance policy administration and client relationship management, contributing to a positive and efficient service environment.

• Role: Customer Service Technician (Temporary)
• Location: Galicia, Spain
• Client: WTW
• Employer: JR Spain
• Focus: Auto and Home Insurance
• Key Responsibilities: Client support, policy management, claims handling, liaison with insurers
• Qualifications: FP Superior or Grado
• Application Deadline: 18 December, 2026

Skills

• Exceptional client-facing abilities
• Effective communication skills
• Agile problem-solving capabilities
• Organized approach to managing multiple requests
• Familiarity with insurance products, particularly Auto and Home policies
• Proficiency in interacting with clients and insurance companies
• A proactive and resolution-oriented mindset
• Commitment to delivering superior client experiences

Duties and Responsibilities:

• Provide in-person support and address client inquiries
• Offer guidance on available insurance products and solutions
• Process, modify, and manage Auto and Home insurance policies
• Utilize insurance company platforms for direct management
• Coordinate with insurance company underwriting departments
• Liaise with insurance providers to manage and track applications
• Handle and follow up on complaints and claims
• Ensure clients are informed throughout the resolution process
• Manage and track policy renewals
• Initiate claims when necessary

How to apply

• Job Search: Explore this exciting temporary opportunity on Eurojobs.com.
• Application Portal: Navigate to the provided 'Apply Now' link for direct application submission.
• Required Documents: Prepare your updated Curriculum Vitae (CV) detailing your relevant experience and qualifications.
• Eligibility: Ensure you meet the educational requirements (FP Superior or Grado) and possess strong customer service skills.
• Application Submission: Complete the online application form accurately and submit your CV through the designated portal.
• Deadline Reminder: All applications must be submitted by the closing date of 18 December, 2026.
• Contact for Adjustments: If you require any adjustments during the application process, please email the contact provided in the full advertisement.