Customer Service Specialist - Logistics & Supply Chain
Join a dynamic team as a Customer Service Representative specializing in Logistics & Supply Chain in Amersfoort.
This role offers competitive monthly earnings between €2,700 - €3,200 gross, with potential for significant bonuses.
You'll be the primary point of contact for fast-food establishments, ensuring seamless delivery operations and resolving logistical challenges efficiently.
This is an excellent opportunity for individuals seeking a rewarding career in the supply chain sector with a leading international logistics provider.
We are looking for proactive individuals who thrive in fast-paced environments and possess strong communication skills.
If you're adept at problem-solving and enjoy working collaboratively, this role provides direct impact on the daily operations of major global brands.
This position is ideal for someone with an MBO 4 level of education, fluent in both Dutch and English, seeking a hands-on role within the logistics industry.
| Jobs Date Posted: | 03 November, 2026 |
| Jobs Last Date to Apply: | 18 December, 2026 |
| Industry: | Logistics and Supply Chain |
| Jobs Industry Type: | Private |
| Job Hiring Organization: | HAVI |
| Occupational Category: | Customer Service |
| Education Requirements | Bachelor Degree |
| Employment Type: | full-time |
| Advertisement Source: | eurojobs.com |
| Job Location: | Amersfoort |
| Address Region: | Utrecht |
| Country of Appointment: | Netherlands |
| Employer Department: | Customer Service |
| Employer Address: | Amersfoort, Utrecht, Netherlands |
| Street Address: | Industrieterrein |
| Work Hours: | Full-time (40 hours) preferred; 4-day work week (32 hours) negotiable. Shifts between 08:00 and 18:00 on weekdays with average two weekend days per month. Includes a 30-minute break. |
Further Details
Seeking a Customer Service Representative for our Logistics and Supply Chain operations based in Amersfoort, Netherlands. Explore these HAVI jobs in Amersfoort with competitive benefits. This position is with HAVI, a key international logistics partner for globally recognized brands. The role involves managing client inquiries, resolving delivery issues, and ensuring operational efficiency. We are committed to fostering a supportive work environment that values proactivity and effective communication. This opportunity offers a strong salary range of €2,700 - €3,200 gross per month, along with attractive performance-based incentives. Candidates with an MBO 4 education and excellent Dutch and English language skills are encouraged to apply. The position requires flexibility and a problem-solving mindset to navigate the dynamic nature of the supply chain. This is a full-time role, with a 4-day work week negotiable for suitable candidates.
Customer Service Representative: Logistics & Supply Chain Opportunities in Amersfoort
Discover a stimulating career path as a Customer Service Representative within the vital Logistics and Supply Chain sector. This role is based in Amersfoort, Netherlands, and is crucial for maintaining the operational excellence of major fast-food brands. Earn a competitive monthly salary ranging from €2,700 to €3,200 gross, supplemented by potential bonuses and overtime rates up to 200%.
This position offers a unique opportunity to impact daily operations by ensuring timely and accurate deliveries, resolving logistical hurdles swiftly, and maintaining strong relationships with restaurant clients. We are seeking individuals who possess a calm demeanor, exceptional communication skills, and a proactive approach to problem-solving. If you have an MBO 4 education and are fluent in Dutch and English, this role provides a rewarding professional challenge.
Key Highlights:
- Role: Customer Service Representative, Logistics & Supply Chain
- Location: Amersfoort, Utrecht, Netherlands
- Salary: €2,700 – €3,200 gross per month (plus allowances and bonuses)
- Employment Type: Full-time preferred, 32-hour week negotiable
- Key Responsibilities: Client liaison, issue resolution, operational support
- Qualifications: MBO 4 level, fluent Dutch and English
Detailed Job Positions:
| Sr.# | Job Title | Required Qualifications | Location | Experience | Salary Range (EUR) | Vacancies | Age Limit |
|---|---|---|---|---|---|---|---|
| 1 | Customer Service Medewerker Logistiek & Supply Chain | MBO 4 | Amersfoort, Utrecht, Netherlands | Not specified | 2700 - 3200 | Not specified | Not specified |
Skills
- Excellent communication skills in Dutch and English
- Ability to remain calm under pressure
- Strong problem-solving abilities
- Proficiency in CRM systems
- Ability to work collaboratively
- MBO 4 level of education
- Flexibility with working hours and weekend duties
Duties and Responsibilities:
- Serve as the primary contact for fast-food restaurant locations
- Resolve delivery-related issues and address supply shortages
- Process and accurately record customer inquiries and complaints in the CRM system
- Coordinate with internal departments such as Transport, Warehouse, and Inventory Management for issue resolution
- Contribute to process improvement initiatives within the logistics operations
- Ensure smooth and efficient operation of the supply chain
- Handle customer inquiries via phone, email, tickets, or other systems
How to apply
Applying for this exciting opportunity is straightforward. Follow these simple steps to submit your application and take the first step towards a rewarding career in logistics and supply chain management.
- 💼 Apply Online: Click the 'Apply' button on this page to initiate your application.
- ⚡ Quick Application: No motivation letter is required. The process is designed for speed and convenience.
- ⏳ Confirmation: You can expect to hear back from us within 48 hours of your submission.
- 📌 Location: The job is based in Amersfoort, Utrecht, Netherlands.
- 📅 Deadline: Ensure your application is submitted by December 18, 2026.
- 🌐 Learn More: For additional details, visit the job listing at eurojobs.com.
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