Customer Success Manager - Pharmacovigilance Expert for Life Sciences
Veeva Systems, a pioneering SaaS company in the life sciences sector, is seeking a dedicated Customer Success Manager to join their team in the Balearic Islands, Spain.
This role is crucial for empowering global life sciences organizations to maximize the value of Veeva’s advanced Pharmacovigilance (PV) suite.
As a trusted advisor, you will build strong relationships with executive stakeholders and PV leaders, understanding their unique challenges and guiding them to unlock the full potential of their Veeva investments.
This position offers a unique opportunity to work within a mission-driven organization that prioritizes customer success, employee well-being, and speed.
As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders.
The 'Work Anywhere' philosophy ensures flexibility, allowing you to thrive in your ideal work environment, whether at home or in the office, while contributing to the transformation of the life sciences industry.
| Jobs Date Posted: | 03 November, 2026 |
| Jobs Last Date to Apply: | 18 December, 2026 |
| Industry: | Life Sciences |
| Jobs Industry Type: | Private |
| Job Hiring Organization: | Veeva Systems |
| Experience Required (In months): | 96 |
| Occupational Category: | Customer Success |
| Employment Type: | full-time |
| Advertisement Source: | eurojobs.com |
| Job Location: | islas |
| Country of Appointment: | Spain |
| Employer Department: | Customer Success |
| Employer Address: | San Francisco Bay Area, USA (Headquarters) |
| Work Hours: | Full-time |
Further Details
Veeva Systems, a leader in industry cloud solutions for life sciences, is actively recruiting for a Customer Success Manager specializing in Pharmacovigilance. This role is integral to ensuring clients achieve optimal outcomes from Veeva's specialized PV applications. You will serve as a key strategic partner, deeply understanding customer needs and operational hurdles to drive success. This is an exciting opportunity within a forward-thinking, Public Benefit Corporation that values customer success and employee growth. The company's commitment to innovation and its 'Work Anywhere' model provide a flexible and supportive environment for professionals looking to make a significant impact in the pharmaceutical sector.
Customer Success Manager - Pharmacovigilance Opportunities in Spain
Veeva Systems is actively seeking a highly skilled Customer Success Manager to join their dynamic team, focusing on Pharmacovigilance solutions. This role is ideal for professionals with extensive experience in the life sciences sector who are passionate about driving client success and fostering strong partnerships. The position is based in the beautiful Balearic Islands, Spain, offering a unique work-life balance.
As a key member of the Veeva team, you will be instrumental in guiding global pharmaceutical companies to leverage the full capabilities of Veeva's industry-leading Pharmacovigilance suite. You will act as a strategic advisor, understanding client objectives and operational challenges to ensure maximum value realization from their Veeva investments. This role emphasizes proactive engagement and building trusted relationships with executive stakeholders.
- Job Title: Customer Success Manager - Pharmacovigilance
- Location: Balearic Islands, Spain
- Company: Veeva Systems
- Experience Required: 7+ years in Pharmacovigilance
- Key Skills: Client relationship management, strategic guidance, SaaS consulting
- Travel: Up to 25%
- Compensation: €85,000 - €120,000 annually
Skills
- 7+ years of experience in Pharmacovigilance
- Experience working with or in large global pharmaceutical companies
- Customer-facing consulting experience
- Experience managing relationships with key decision makers and application owners
- Ability to travel up to 25%
- Reside in Europe
Duties and Responsibilities:
- Support 4-6 large, global customers post-implementation with Veeva Pharmacovigilance applications
- Act as a trusted advisor and own the relationship with customers’ business decision makers and application owners
- Liaise with Veeva Strategy, Sales, Product and/or Services’ stakeholders to address customer needs
- Provide strategic guidance to optimize use of Veeva applications
- Create a customer roadmap based on their business goals and needs
- Facilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities and industry learning
How to apply
- 💼 Prepare Your Application: Ensure your CV and any supporting documents are up-to-date and highlight your relevant experience in Pharmacovigilance and customer-facing roles.
- 🔎 Visit the Application Portal: Navigate to the official application link provided for this vacancy.
- 👉 Submit Your Application: Click on the 'Apply Now' button and follow the on-screen instructions to complete the application form.
- 📝 Provide Required Details: Fill in all necessary personal and professional information accurately.
- ⏳ Meet the Deadline: Ensure your application is submitted before the closing date of December 18, 2026.
- 🌐 Learn More: For additional details about Veeva Systems and the role, please refer to the original job advertisement.
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