Customer Support Specialist for Housing Corporation in The Netherlands

Further Details

This is a fantastic opportunity for a Customer Service Representative in the Netherlands, specifically within the Haaglanden area. Additionally, government jobs are available for qualified candidates. The role involves engaging directly with residents of a housing association, addressing their needs via phone, email, and chat. Additionally, private sector careers are available for qualified candidates. It's a chance to contribute to a community-focused organization where resident satisfaction is paramount. As a key member of the team, you will manage inquiries efficiently, liaise with colleagues and external stakeholders, and ensure prompt resolution of resident issues. We are looking for an individual who embodies a proactive and solution-oriented approach, making each resident interaction personal and pleasant.

Customer Service Representative Vacancy in The Netherlands

JR Netherlands is actively recruiting for a Customer Service Representative to join a prominent housing corporation in the Haaglanden region of Zuid-Holland, The Netherlands. This role is essential for maintaining high standards of resident satisfaction by acting as the first point of contact and embodying a helpful, reliable presence.

The successful candidate will be responsible for managing a variety of resident communications, ensuring that every query is handled with professionalism and efficiency. This is a unique opportunity to work within a supportive team at an organization that prioritizes its tenants' needs, fostering an open and engaging work atmosphere.

• Job Title: Customer Service Representative
• Location: Haaglanden, Zuid-Holland, The Netherlands
• Key Responsibilities: Resident communication, issue resolution, team collaboration
• Required Skills: Excellent communication, problem-solving, stress resilience
• Benefits: Competitive salary, personal development, stable work environment

Detailed Job Openings

Sr.#	Job Title	Required Qualifications	Location	Experience	Salary Range	Vacancies	Age Limit
1	KCC Medewerker	Bachelor	Haaglanden, Zuid-Holland	Professional customer service experience	Competitive	1	N/A

Skills

• Experience in customer contact, preferably in a KCC or housing corporation customer service setting
• Clear and friendly communication, both verbal and written
• Ability to remain calm under pressure and switch between various inquiries
• Solution-oriented thinking and a proactive attitude

Duties and Responsibilities:

• Act as the primary point of contact for residents
• Respond to inquiries via telephone, email, and chat
• Escalate issues to colleagues and external parties as needed
• Ensure follow-up on resident requests and complaints
• Provide personalized and pleasant interactions with all residents
• Think in terms of solutions, not problems

How to apply

• 💼 Prepare Your Application: Ensure you have an updated CV and any relevant certifications ready.
• 🔎 Review Requirements: Confirm you meet the experience and skill criteria, particularly strong customer contact skills and a solution-oriented mindset.
• 👉 Visit the Application Portal: Navigate to the Eurojobs website and find the specific job listing.
• 🚀 Submit Your Application: Click on the "Apply Now" button to proceed with your application.
• ⏳ Deadline: Please ensure your application is submitted by the closing date of 17 December 2026.
• 🌟 Potential for Growth: Successful candidates may have the opportunity for a permanent contract based on performance.