Dutch Speaking Customer Service Representative in Madrid, Spain
Mercier Consultancy Group is currently hiring for a dynamic Dutch Speaking Customer Service Representative role in Madrid, Spain.
This position offers a unique chance to work within the high-growth online gaming industry while enjoying a comprehensive, fully paid relocation package designed to make your move seamless and stress-free.
This position represents excellent Customer Service / Online Gaming employment opportunities in the region.
Candidates will benefit from a dedicated relocation team, a generous signing bonus, and structured career development programs.
This role is perfect for motivated individuals seeking professional growth in one of Europe’s most vibrant cities while gaining valuable international experience in a fast-paced environment.
| Jobs Date Posted: | 03 November, 2026 |
| Jobs Last Date to Apply: | 18 December, 2026 |
| Industry: | Customer Service / Online Gaming |
| Jobs Industry Type: | Private |
| Job Hiring Organization: | Mercier Consultancy Group |
| Occupational Category: | Customer Service Representative |
| Employment Type: | full-time |
| Advertisement Source: | Eurojobs |
| Job Location: | Madrid |
| Address Region: | Madrid |
| Country of Appointment: | Spain |
| Postal Code: | 28001 |
| Employer Department: | Customer Support |
| Employer Address: | Madrid, Spain |
| Work Hours: | Rotating shifts including morning, afternoon, and night |
Further Details
Join a leading international team in Madrid, Spain, as a Dutch Speaking Customer Service Representative. This role includes a full relocation package, competitive performance bonuses, and intensive professional training, providing excellent career development opportunities in the European online gaming sector.
Customer Service Representative Career Opportunity
Mercier Consultancy Group is expanding its support team in Madrid, offering exciting career opportunities for Dutch speakers. This role provides an entry point into the lucrative online gaming industry with excellent professional growth and a supportive work culture.
Key Highlights:
- Fully paid relocation package including flight and accommodation.
- Attractive 1,500 Euro relocation bonus.
- Ongoing training and international career development.
- Competitive salary with performance-based incentives.
| Sr.# | Job Title | Qualification | Location | Experience |
|---|---|---|---|---|
| 1 | Customer Service Representative | Intermediate | Madrid, Spain | Fresh |
Skills
- Fluency in spoken Dutch language
- Conversational English proficiency
- Service-oriented mindset
- Ability to work in a fast-paced environment
- Adaptability to rotating shift patterns
- Strong sense of professional responsibility
Duties and Responsibilities:
- Provide expert support to online casino players
- Handle inquiries regarding account security and gaming transactions
- Ensure compliance with international gaming regulations
- Maintain high standards of customer satisfaction and resolution
- Collaborate with technical teams to optimize site functionality
- Monitor platform activity to promote fair and secure gameplay
How to apply
- 👉 Visit the official application page at the link provided below.
- 📝 Prepare an updated CV highlighting your Dutch and English language proficiency.
- ✅ Ensure your documents reflect your EU passport status as required for this position.
- 📩 Submit your application through the portal before the 18 December 2026 deadline.
- ⏳ Wait for the recruitment team to contact you for the next stage of the hiring process.
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