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Dutch Speaking Customer Service Representative in Madrid, Spain

Mercier Consultancy Group is currently hiring for a dynamic Dutch Speaking Customer Service Representative role in Madrid, Spain.

This position offers a unique chance to work within the high-growth online gaming industry while enjoying a comprehensive, fully paid relocation package designed to make your move seamless and stress-free.

This position represents excellent Customer Service / Online Gaming employment opportunities in the region.

Candidates will benefit from a dedicated relocation team, a generous signing bonus, and structured career development programs.

This role is perfect for motivated individuals seeking professional growth in one of Europe’s most vibrant cities while gaining valuable international experience in a fast-paced environment.

Private
full-time
Spain

Jobs Date Posted: 03 November, 2026
Jobs Last Date to Apply: 18 December, 2026
Industry: Customer Service / Online Gaming
Jobs Industry Type: Private
Job Hiring Organization: Mercier Consultancy Group
Occupational Category: Customer Service Representative
Employment Type: full-time
Advertisement Source: Eurojobs
Job Location: Madrid
Address Region: Madrid
Country of Appointment: Spain
Postal Code: 28001
Employer Department: Customer Support
Employer Address: Madrid, Spain
Work Hours: Rotating shifts including morning, afternoon, and night
🎓 Qualifications Required

Further Details

Join a leading international team in Madrid, Spain, as a Dutch Speaking Customer Service Representative. This role includes a full relocation package, competitive performance bonuses, and intensive professional training, providing excellent career development opportunities in the European online gaming sector.

Customer Service Representative Career Opportunity

Mercier Consultancy Group is expanding its support team in Madrid, offering exciting career opportunities for Dutch speakers. This role provides an entry point into the lucrative online gaming industry with excellent professional growth and a supportive work culture.

Key Highlights:

  • Fully paid relocation package including flight and accommodation.
  • Attractive 1,500 Euro relocation bonus.
  • Ongoing training and international career development.
  • Competitive salary with performance-based incentives.
Sr.#Job TitleQualificationLocationExperience
1Customer Service RepresentativeIntermediateMadrid, SpainFresh

Skills

  • Fluency in spoken Dutch language
  • Conversational English proficiency
  • Service-oriented mindset
  • Ability to work in a fast-paced environment
  • Adaptability to rotating shift patterns
  • Strong sense of professional responsibility

Duties and Responsibilities:

  • Provide expert support to online casino players
  • Handle inquiries regarding account security and gaming transactions
  • Ensure compliance with international gaming regulations
  • Maintain high standards of customer satisfaction and resolution
  • Collaborate with technical teams to optimize site functionality
  • Monitor platform activity to promote fair and secure gameplay

How to apply

  • 👉 Visit the official application page at the link provided below.
  • 📝 Prepare an updated CV highlighting your Dutch and English language proficiency.
  • ✅ Ensure your documents reflect your EU passport status as required for this position.
  • 📩 Submit your application through the portal before the 18 December 2026 deadline.
  • ⏳ Wait for the recruitment team to contact you for the next stage of the hiring process.


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