Dutch-Speaking Customer Service Advisor Opportunity in Málaga, Spain

Further Details

Secure a rewarding career as a Dutch-Speaking Customer Service Advisor based in the picturesque region of Andalusia, Spain. Additionally, CNX employment opportunities are available for qualified candidates. This role is ideal for individuals fluent in Dutch and English, eager to provide outstanding support to customers of a leading international brand. Your responsibilities will encompass managing customer inquiries via phone, live chat, and email, ensuring high levels of satisfaction. Successful candidates will benefit from these professional growth. As a key member of the team, you will assist clients with various needs, including order clarification, payment queries, and product information. Explore these CNX jobs Benalmádena with competitive benefits. The position offers a comprehensive Spanish employment contract, a competitive annual salary package with bonus potential, and robust career development prospects within a multicultural environment. This is a fantastic opportunity for professional growth and international exposure.

Customer Service Advisor Roles in Andalusia, Spain

Discover exceptional career prospects as a Dutch-Speaking Customer Service Advisor in the vibrant Andalusian region of Spain. This role is designed for individuals with excellent Dutch language skills and a passion for delivering outstanding customer support to a renowned international brand. You will be at the forefront of assisting clients with their inquiries regarding online purchases, product specifics, and current promotions, ensuring a superior customer journey.

This exciting opportunity involves direct customer engagement through phone calls, live chat, and email communications, all conducted fluently in Dutch. You'll also support Specsavers retail locations by managing transferred calls and maintaining precise records of customer interactions. If you are an energetic, service-oriented professional who thrives in a diverse, international workplace, this position aligns perfectly with your career aspirations.

• Job Title: Dutch-Speaking Customer Service Advisor
• Location: Andalusia, Spain
• Employer: CNX (Client: Specsavers)
• Key Responsibilities: Customer call handling, chat and email support, order and product inquiries.
• Required Languages: Dutch (fluent), English (good level).
• Benefits: Competitive salary, bonus structure, paid training, relocation package, career growth.

Skills

• Fluent spoken and written Dutch
• Good level of English
• Comfortable using computers and CRM systems
• Customer-focused, patient, and professional demeanor
• Proactive and eager to learn
• Enjoys dynamic, international environments
• Strong team player

Duties and Responsibilities:

• Handle inbound and outbound customer calls in Dutch
• Support customers via Live Chat and email
• Assist customers with questions about online orders, payments, products, and promotions
• Handle calls transferred from Specsavers stores
• Accurately record customer interactions in the ticketing system
• Prioritize customer satisfaction and seek to improve the customer experience
• Follow established procedures and processes
• Work closely with the team and communicate effectively
• Work towards and achieve individual and team performance targets
• Potentially support customers through Social Media with training

How to apply

• Step 1: Visit the official application portal for this vacancy.
• Step 2: Review the detailed job description and requirements thoroughly.
• Step 3: Prepare your up-to-date Curriculum Vitae (CV) highlighting your Dutch and English language proficiencies, along with any relevant customer service experience.
• Step 4: Complete the online application form accurately and completely.
• Step 5: Submit your application before the closing date of December 18, 2026.
• Note: The company provides fully paid training; therefore, prior extensive experience is not mandatory, but a strong willingness to learn is essential.