Dutch-Speaking Customer Service Advisor in Spain with Relocation Support

Further Details

This role is for a Dutch-Speaking Customer Service Advisor located in Euskadi, Spain, offering a fantastic opportunity for international career development. You will be responsible for handling customer interactions via phone, live chat, and email, ensuring client satisfaction with Specsavers' products and services. As part of a multinational team, you will receive fully paid training and ongoing support. The company provides a €1,000 relocation package to facilitate your move to Spain and offers both full-time and part-time employment options with a rotating schedule. This is a prime position for fluent Dutch speakers with good English proficiency seeking employment abroad.

Dutch-Speaking Customer Service Advisor - Spain

Discover exceptional career prospects as a Dutch-Speaking Customer Service Advisor in the scenic region of Euskadi, Spain. This role is tailored for fluent Dutch speakers looking to build a rewarding career in a multicultural setting. You will be at the forefront of customer engagement, addressing inquiries and resolving issues related to online orders, product information, and special offers.

Concentrix, in partnership with JR Spain, is seeking dedicated professionals for this exciting opportunity. The company provides comprehensive, fully paid training to ensure your success. Benefit from a supportive relocation package, a competitive annual salary, and a progressive bonus system that enhances your earning potential. This position offers flexible employment options and a vibrant work environment.

Key Highlights:

• Job Title: Dutch-Speaking Customer Service Advisor
• Location: Euskadi, Spain
• Company: JR Spain Client / Employer: CNX
• Salary: €21,000 gross annual salary plus bonus opportunities
• Contract: Permanent Spanish employment contract
• Benefits: 4 weeks + 4 days paid annual leave, €1,000 relocation package
• Training: Fully paid, comprehensive training provided
• Work Environment: Dynamic, international, and supportive team
• Career Growth: Opportunities for professional development and advancement

Skills

• Fluent spoken and written Dutch
• Good level of English for training and internal communication
• Comfortable using computers and CRM systems
• Ability to multitask across different systems
• Customer-focused, patient, and professional demeanor
• Proactive and eager to learn about products and processes
• Enjoy working in a dynamic, international environment
• Strong team player

Duties and Responsibilities:

• Handle inbound and outbound customer calls in Dutch
• Support customers via Live Chat and email
• Assist customers with inquiries about online orders, payments, products, and promotions
• Handle calls transferred from Specsavers stores
• Accurately record customer interactions in the ticketing system
• Prioritize customer satisfaction and seek ways to improve the customer experience
• Follow established procedures and processes to deliver high-quality service
• Communicate effectively across different channels and collaborate with the team
• Work towards achieving individual and team performance targets
• Support customers through Social Media (with time and training)

How to apply

Interested candidates are encouraged to submit their applications promptly to secure this exciting overseas employment opportunity. Please follow the steps outlined below to ensure your application is considered:

• 💼 Prepare Your Application: Ensure you have an updated CV that highlights your Dutch and English language proficiency, customer service experience, and computer skills.
• 📝 Review Requirements: Confirm you meet all the specified qualifications, including fluent Dutch and good English.
• 👉 Visit the Application Portal: Navigate to the official application link provided for this vacancy.
• 🚀 Submit Your Application: Click on the 'Apply Now' button and follow the on-screen instructions to complete the online application form.
• ⏳ Application Deadline: All applications must be submitted by the closing date of December 18, 2026. Late submissions will not be considered.
• 🌐 Learn More: For further details about the role and the company, please visit the provided job listing URL.
• 📞 Contact Information: While direct contact numbers are not provided, ensure your application is complete and accurate.

Note: Relocation assistance and comprehensive training are provided, making this an excellent opportunity for individuals seeking foreign jobs.