Dutch-Speaking Customer Service Advisor - Spain | Career Growth Opportunities

Further Details

Secure a rewarding career as a Dutch-Speaking Customer Service Advisor, working remotely or from a modern office in Málaga, Spain. This role emphasizes exceptional customer support through various channels, including phone, live chat, and email. If you possess fluency in Dutch and a good command of English, this is an excellent opportunity for professional growth in a multicultural setting. This international company provides fully paid training and a supportive structure to ensure your success. With opportunities for advancement and a competitive salary package including bonuses, this position offers a stable Spanish employment contract and attractive benefits. Join a team dedicated to enhancing customer experience and achieving performance targets.

Dutch-Speaking Customer Service Advisor Opportunities in Spain

Discover exceptional career prospects as a Dutch-Speaking Customer Service Advisor in the beautiful region of Andalucía, Spain. This role, brought to you by CNX via JR Spain Client, offers a unique chance to leverage your linguistic talents in a supportive and international work environment. With fully paid training provided from day one, you'll gain the confidence and skills necessary to excel, even if you're new to the specifics of Specsavers' products and services. This is more than just a job; it's a pathway to professional growth and development within a globally recognized company. You will be instrumental in enhancing the customer experience, handling inquiries, and ensuring satisfaction across various communication channels. The company promotes diversity and equal employment opportunities, creating an inclusive atmosphere for all team members. Additionally, vacancies are available for qualified candidates. We are looking for candidates who are proactive, team-oriented, and ready to immerse themselves in a dynamic international setting. Key highlights of this exciting opportunity include:

• Competitive annual salary package of €21,000 gross.
• Potential for increased earnings through a progressive bonus structure.
• Flexible full-time or part-time employment options.
• Comprehensive paid training to ensure your success.
• A generous relocation package of €1,000 to facilitate your move to Spain.
• 4 weeks + 4 days of paid annual leave.
• Opportunities for career advancement within a multinational corporation.
• Hybrid working arrangements based on performance.
• A modern office located in Benalmádena, Málaga.

Skills

• Fluency in spoken and written Dutch
• Good level of English proficiency
• Comfortable using computers and CRM systems
• Customer-focused, patient, and professional demeanor
• Proactive and eager to learn
• Ability to work in a dynamic, international environment
• Strong team player

Duties and Responsibilities:

• Handle inbound and outbound customer calls in Dutch
• Support customers via Live Chat and email
• Assist customers with inquiries about orders, payments, products, and promotions
• Manage calls transferred from Specsavers stores
• Accurately record customer interactions in the ticketing system
• Prioritize customer satisfaction and improve customer experience
• Follow established procedures and processes
• Communicate effectively across different channels
• Work towards individual and team performance targets
• Potentially support customers through Social Media (with time and training)

How to apply

• 💼 Understand the role: You are applying for a Dutch-Speaking Customer Service Advisor position based in Andalucía, Spain, with CNX, facilitated by JR Spain Client.
• 🔎 Assess Requirements: Ensure you possess fluent Dutch (both spoken and written) and a good command of English. Additionally, hiring are available for qualified candidates. Proficiency in computer systems and CRM software is essential. A customer-centric, patient, and professional attitude is key.
• 🎓 Prepare Your Application: You will need your CV, details of your language proficiency, and any relevant customer service experience.
• ⏳ Review Closing Date: The deadline to submit your application is December 18, 2026. Ensure your application is submitted well before this date.
• 📩 Submit Your Application: Click the 'Apply Now' link provided to access the official application portal.
• 📌 Special Instructions: The company offers fully paid training, a €1,000 relocation package, and a €21,000 gross annual salary with bonus potential. Hybrid working opportunities are available based on performance.
• 👉 Follow the steps on the Eurojobs portal to complete your submission.