Dynamics 365 CRM Technical Consultant - Remote (Balearic Islands, Spain)

Further Details

ALTEN is actively recruiting for a Dynamics 365 CRM Technical Consultant, offering a remote position based in the Balearic Islands, Spain. This role is perfect for individuals with proven experience in Microsoft Dynamics 365 Sales, encompassing both functional and technical skill sets. The consultant will play a key role in digital transformation initiatives and optimizing customer service workflows. Key responsibilities include requirement analysis, functional design, configuration, testing, and go-live support. The ideal candidate possesses strong problem-solving skills, autonomy, and a dedication to client satisfaction. This is a fantastic opportunity to join a growing, competitive company and collaborate with a highly qualified, innovative team. This position represents excellent career opportunities in the region.

Dynamics 365 CRM Technical Consultant - Remote Opportunity

ALTEN is actively seeking a talented Dynamics 365 CRM Technical Consultant to join their dynamic team. This role offers the flexibility of remote work, specifically for candidates located within the Balearic Islands, Spain. If you possess a strong background in Microsoft Dynamics 365 Sales, covering both functional and technical expertise, and are passionate about enhancing customer service through digital innovation, this position is an excellent fit for your career aspirations.

This opportunity is ideal for professionals who thrive on solving complex challenges, working autonomously, and maintaining a strong client focus. You will be integral to the entire project lifecycle, from initial requirement gathering and functional design through to configuration, rigorous testing, data migration, and crucial go-live support. Become part of a leading European multinational organization renowned for its commitment to talent development and professional growth.

• Key Role: Dynamics 365 CRM Technical Consultant
• Location: Remote (Balearic Islands, Spain)
• Company: ALTEN
• Focus: Digital Transformation, Customer Service Improvement
• Required Experience: Dynamics 365 Sales (Functional & Technical), Integrations, Case Management
• Valuable Skills: Agile Methodologies, Azure Technologies, Other Dynamics 365 Modules
• Benefits: Continuous professional development, innovative work environment, highly qualified team

Skills

• Experience with Microsoft Dynamics 365 Sales
• Proficiency in functional and technical aspects of CRM
• Experience in case management
• Experience in queue management and routing
• Experience in integrations with other platforms, especially Power Platform (Power Automate, Power Apps)
• Knowledge of integration via connectors or APIs
• Valuable experience with Azure technologies (Logic Apps, Azure Functions)
• Ability to design and document functional integrations with other systems
• Experience in training key users, preparing materials, and conducting practical sessions
• Competence in requirement analysis, functional design, configuration, testing, data loading, and go-live support
• Problem-solving skills
• Client orientation
• Excellent communication skills
• Teamwork skills
• Proficiency in Microsoft 365 productivity tools
• Valuable experience with agile methodologies (Scrum, DevOps)
• Desirable functional knowledge of other Dynamics 365 modules (Sales, Marketing, Field Service, Contact Center, Project Operations)

Duties and Responsibilities:

• Drive digital transformation and improve customer service processes
• Conduct requirement analysis and functional design
• Configure and test Dynamics 365 CRM solutions
• Manage data loading and provide go-live support
• Integrate Dynamics 365 with other platforms, including Power Platform
• Train key users and develop training materials
• Collaborate with cross-functional teams
• Provide technical consultation and support

How to apply

• 💼 Prepare Your Application: Ensure your CV and any supporting documents are up-to-date and highlight your relevant experience with Microsoft Dynamics 365 Sales, including functional and technical skills.
• 🔎 Review Requirements: Carefully read through the required skills and responsibilities to confirm your suitability for the role.
• 🎯 Submit Your Application: Navigate to the application link provided to submit your candidacy.
• 🌐 Application Portal: Access the Eurojobs platform to initiate your application process.
• 👉 Apply Now: Click on the 'Apply Now' button to proceed with your job application.
• ⏳ Deadline: Please ensure your application is submitted before the closing date of December 18, 2026.