General Manager Opportunity in Lecce, Italy with Zaxbys

Further Details

Discover a fulfilling career as a General Manager in Lecce, Puglia, Italy, with Zaxbys. This position emphasizes leadership, team development, and operational efficiency within a bustling restaurant environment. You will be instrumental in creating an outstanding guest experience and maintaining high standards of service and product quality. This role is ideal for experienced managers looking to advance their careers in the hospitality sector. Join a company that values its employees and offers significant opportunities for professional advancement and growth.

General Manager Career Opportunity in Italy

Zaxbys is actively seeking a skilled and motivated General Manager to lead operations in Lecce, Puglia, Italy. This pivotal role involves overseeing all aspects of restaurant management, from team leadership and guest satisfaction to financial performance and operational efficiency. If you are a seasoned manager with a proven track record in the hospitality industry, this is an excellent opportunity to advance your career with a growing brand.

As a General Manager, you will be responsible for cultivating a positive work environment, ensuring exceptional service delivery, and driving sales growth. The position offers competitive compensation, bonus potential, and comprehensive benefits, including medical, dental, and vision insurance. Join a company that invests in its employees and provides ample opportunities for professional development and career progression.

• Job Title: General Manager
• Location: Lecce, Puglia, Italy
• Company: JR Italy Client / Employer: Zaxbys
• Key Responsibilities: Team leadership, operational management, sales growth, cost control, guest experience enhancement.
• Qualifications: High school diploma or equivalent, 3-5 years of management experience, preferably in restaurant management.
• Benefits: Competitive Pay, Bonus Potential, Free Meals, Paid Time Off, Paid Holidays, Medical, Dental, Vision Insurance, 401(k) with Employer Match.

Skills

• Strong leadership qualities
• Excellent organizational skills
• Ability to interact cooperatively with others
• Proficiency in restaurant management
• Capability to manage profitability through sales and cost control
• Skills in team member development and retention
• Ability to maintain operational standards and compliance
• Proficiency in utilizing management tools and record-keeping
• Ability to review performance metrics and develop action plans
• Flexibility and willingness to perform duties beyond standard parameters
• Commitment to ensuring safe working practices

Duties and Responsibilities:

• Provide guidance and leadership to the team to create a positive culture and maintain high morale
• Execute and assist in the development of action plans according to company goals
• Manage and oversee daily restaurant operations, focusing on staffing, team member development, sales growth, and cost management
• Ensure operational standards are consistently upheld
• Complete all training requirements, including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
• Obtain Food Safety Certification and Manager Certification
• Ensure the restaurant delivers great experiences to guests
• Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
• Ensure team members receive proper training, mentoring, coaching, and development
• Hold team members accountable for their performance
• Create effective work schedules timely and appropriately to drive sales and control labor costs
• Plan and delegate shift assignments, communicating expectations and adjusting as needed
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Create and maintain a positive culture and healthy team morale by being an example and role model
• Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards
• Strive to increase sales by building community relationships and providing outstanding product and service
• Control costs and losses, striving to improve at every opportunity
• Maintain compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures
• Complete performance reviews for crew members and assist with performance reviews for managers
• Maintain compliance with federal, state, and local laws, guidelines, policies, and procedures
• Utilize management tools and keep neat, accurate, and current records
• Review performance metrics daily and develop action plans to enhance system execution and improve profitability, sales, and guest experience
• Handle and report guest and team member complaints/concerns/injuries timely and respectfully
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of the position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Escalate concerns to your supervisor when appropriate
• Perform all other duties necessary to ensure restaurant operations function properly

How to apply

• 💼 Prepare Your Application: Ensure your Curriculum Vitae (CV) is up-to-date and highlights your relevant management experience, particularly in the restaurant sector.
• 🎓 Review Qualifications: Confirm you meet the minimum requirements, including a high school diploma or equivalent, 3-5 years of management experience, and the ability to work a flexible schedule of at least 48 hours per week over 5 days.
• 🌐 Visit the Application Portal: Navigate to the official application link provided for this vacancy.
• 👉 Submit Your Application: Click on the 'Apply' button and follow the on-screen instructions to complete and submit your application form.
• ⏳ Application Deadline: Please ensure your application is submitted by the closing date of 16 December 2026. Late submissions may not be considered.
• ⚠️ Important Note: A valid driver's license, vehicle insurance, and reliable transportation are required. Open availability and the ability to work evenings, weekends, and holidays are essential. A background check and motor vehicle report will be conducted.