Lead Employee Relations Manager - Human Resources

Further Details

This government-affiliated healthcare network is actively recruiting for a Department Manager in Employee Relations. The role demands a Master's degree in Human Resources or Business Administration, complemented by an LLB, and a minimum of 8-10 years of progressive HR experience, with a significant focus on employee and labor relations. This position represents excellent professional growth in the region. The position is based within Pakistan's dynamic healthcare industry. Key responsibilities include leading investigations into workplace disputes, advising management on disciplinary actions, and ensuring adherence to all relevant employment laws. The successful candidate will play a crucial role in maintaining a fair and compliant work environment, contributing to the overall mission and values of the Indus Hospital & Health Network.

Department Manager, Employee Relations - Human Resources

Indus Hospital & Health Network is actively seeking a highly experienced Department Manager, Employee Relations to join their esteemed Human Resources team. This critical role focuses on fostering a positive and compliant work environment within Pakistan's prominent healthcare sector. The organization is committed to upholding ethical standards and providing exceptional patient care, and this position is instrumental in supporting those values.

Candidates with a Master's degree in Human Resources or Business Administration (MBA/MPA) and an LLB, coupled with a minimum of 8-10 years of progressive HR experience, particularly in employee and labor relations, are encouraged to apply. This is a significant opportunity for professionals looking to make a substantial impact in a leading healthcare institution.

• Job Title: Department Manager, Employee Relations
• Department: Human Resources
• Location: Pakistan
• Experience Required: 8-10 years (5-6 years in employee relations/labor relations/HR compliance)
• Education: Master's degree in Human Resources or Business Administration (MBA/MPA), with an LLB
• Key Skills: Labor law knowledge, conflict resolution, communication, MS Office proficiency
• Application Deadline: 25-Sep-2026

Skills

• Strong knowledge of labor laws and employment regulations in Pakistan
• Strong interpersonal and conflict-resolution skills
• Excellent verbal and written communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint)

Duties and Responsibilities:

• Serve as the primary point of contact for employee relations issues, including grievances, conflicts, misconduct, and disciplinary matters
• Lead and conduct fair, timely, and thorough investigations into employee complaints, harassment allegations, policy violations, and workplace disputes
• Advise and coach managers and supervisors on appropriate handling of performance issues, disciplinary actions, terminations, and conflict resolution
• Develop, review, and update employee relations policies, procedures, and the employee handbook
• Ensure organizational compliance with applicable labor laws, employment regulations, and internal HR policies
• Manage the disciplinary and grievance process end-to-end, including documentation, hearings, and final decisions
• Track, analyze, and report employee relations metrics to HR Head, recommending corrective actions
• Support exit interview processes and analyze findings to identify trends impacting employee retention and satisfaction
• Maintain accurate, confidential documentation of all employee relations cases and outcomes
• Promote a culture of open communication and ethical conduct
• Stay current on changes in labor law, healthcare sector employment practices, and employee relations trends

How to apply

• 💼 Prepare your Application: Compile your updated Curriculum Vitae (CV) detailing your relevant experience and qualifications.
• 🎓 Gather Documents: Ensure you have copies of your Master's degree certificate, LLB degree, and any other relevant professional certifications.
• 🔎 Review Requirements: Carefully read through the job description and ensure you meet all the specified experience and skill requirements.
• 📌 Access Application Portal: Navigate to the official Indus Hospital & Health Network job portal.
• 👉 Submit Application: Locate the specific job advertisement for the Department Manager, Employee Relations and follow the on-screen instructions to submit your application online.
• ⏳ Note the Deadline: All applications must be submitted by the closing date of 25-Sep-2026. Late submissions will not be considered.
• ⚠️ Background Checks: Be aware that all potential candidates will undergo rigorous background checks and controls as part of the selection process.
• 🌐 Learn More: Visit the Indus Hospital & Health Network website for more information about their mission, values, and employment principles.

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