Lead Hotel Reception Manager - Guest Experience & Operations

Further Details

This Hotel Manager position at Magic World Resort, operated by JR Spain in the Comunidad Valenciana, Spain, requires a seasoned professional to lead the reception department. The role emphasizes delivering outstanding customer service and managing daily front desk activities, including check-in/check-out, billing, and guest relations. Ideal candidates will possess strong leadership capabilities and a deep understanding of hotel operations, contributing to the company's reputation for creating magical and memorable guest stays. As a key member of the Magic Hotel Group, you will be part of a company dedicated to innovation, hospitality, and sustainability. This role offers a chance to grow within a supportive environment that fosters trust and enthusiasm. The successful applicant will be responsible for team supervision, ensuring adherence to quality standards, and managing guest satisfaction through proactive problem-solving and attentive service.

Hotel Reception Manager - Magic World Resort

JR Spain is actively recruiting for a skilled Hotel Reception Manager to lead the front desk operations at the esteemed Magic World Resort, located in the beautiful Comunidad Valenciana, Spain. This is a prime opportunity for a hospitality professional with a proven track record in hotel management to contribute to a renowned family-run group known for creating authentic and memorable guest experiences. Additionally, competitive salary are available for qualified candidates. If you are passionate about delivering outstanding customer service and possess strong leadership qualities, we encourage you to explore this exciting career path.

The role involves comprehensive management of the reception department, ensuring seamless guest journeys from arrival to departure. You will be responsible for maintaining high service standards, overseeing administrative functions, and fostering a positive and efficient work environment for your team. This position offers a fixed-term, full-time contract within a company that prioritizes trust, respect, and enthusiasm, making it an ideal place for professional growth and development.

• Job Title: Hotel Reception Manager
• Location: Oropesa del Mar, Comunidad Valenciana, Spain
• Company: JR Spain / Magic World Resort
• Contract Type: Fixed-Term Discontinuous
• Work Hours: Full-Time
• Required Experience: Minimum 2 years in a similar role at large-volume hotels
• Key Skills: Leadership, Customer Service, Multilingualism (English essential)

Skills

• Leadership skills
• Customer service excellence
• Team supervision
• Problem-solving abilities
• Proficiency in hotel management software (Hestia)
• High level of English proficiency
• Knowledge of additional languages is a plus
• Availability for flexible working hours

Duties and Responsibilities:

• Supervise and coordinate the reception team
• Manage all aspects of the front desk operations
• Ensure exceptional service delivery to all guests
• Maintain company quality and service standards
• Oversee administrative tasks including check-in, check-out, billing, and payments
• Handle guest inquiries, requests, and complaints effectively
• Prepare daily reports and statistics
• Ensure accurate data collection in Hestia

How to apply

• 💼 Prepare Your Application: Ensure your CV is up-to-date and highlights your relevant experience in hotel reception management, particularly in high-volume establishments.
• 🎓 Document Requirements: Be ready to provide proof of your educational qualifications (Bachiller, FP, or related Degree) and demonstrate your high level of English proficiency. This position represents excellent best career opportunities in the region. Knowledge of other languages is advantageous.
• 🔎 Review Job Details: Carefully read through the job description and responsibilities to ensure your skills and experience align with the requirements.
• ⏳ Application Deadline: Submit your application before the closing date of December 18, 2026.
• 👉 Apply Online: Visit the Eurojobs website and navigate to the specific job listing to submit your application through their portal. The direct application link is provided below.
• 📌 Location: The role is based in Oropesa del Mar, Comunidad Valenciana, Spain.
• 📞 Contact: For any inquiries, please refer to the contact information provided on the Eurojobs listing.