Operations Specialist - Planning and Availability

Further Details

Advance your career in the fast-paced food delivery industry as an Operations Specialist focusing on Planning and Availability at Just Eat Takeaway.com. This role is crucial for the efficient administrative management of their delivery fleet, ensuring all service demands are met. It's an ideal opportunity for detail-oriented individuals seeking to contribute to a leading global marketplace. This role involves managing repartidor availability and initial shift assignments, meticulously processing leave requests, and monitoring shift statuses to guarantee adequate coverage. You will also handle operational tickets, communicate crucial updates to the fleet, and maintain accurate records within internal Workforce Management systems. Collaboration with the planning team to share operational insights for staffing optimization is a key aspect of this position.

Operations Specialist - Planning and Availability in Madrid, Spain

Just Eat Takeaway.com (JET) is actively seeking a dedicated Operations Specialist to join their dynamic team in Madrid, Spain. This temporary role offers a fantastic opportunity for individuals with strong administrative and organizational skills to contribute to the operational efficiency of a leading global food delivery marketplace. If you thrive in a fast-paced environment and are passionate about ensuring smooth service delivery, this position is for you.

This exciting role, with a planned duration until May 1, 2027, involves critical tasks such as managing repartidor schedules, processing vacation requests, and maintaining optimal fleet availability. You will be a key player in coordinating with operations and planning teams to meet service demands effectively.

• Position: Operations Specialist - Planning and Availability
• Company: JR Spain (Client: Just Eat Takeaway.com)
• Location: Madrid, Spain
• Employment Type: Temporary
• Key Responsibilities: Shift management, vacation coordination, operational ticket resolution, data maintenance
• Required Qualifications: University Degree (Grado) or Vocational Training (FP) with a solid administrative background
• Skills: Organization, attention to detail, communication, Excel proficiency, analytical thinking
• Application Deadline: December 18, 2026

Skills

• Great organizational and structuring skills
• Excellent attention to detail
• Clear communication abilities
• Proficiency in office tools, especially Excel
• Analytical and proactive mindset
• Sufficient English reading comprehension for internal tools

Duties and Responsibilities:

• Manage repartidor availability and first shift assignments weekly
• Coordinate and evaluate vacation and absence requests based on clear criteria
• Monitor open shifts, cancellations, and extensions to ensure demand coverage
• Resolve operational tickets related to shift modifications and agreed availabilities
• Send communications and forms to the fleet for updating and reinforcing planned shifts
• Record data and keep internal Workforce Management platforms updated accurately
• Collaborate with the planning team, sharing operational observations to optimize staffing plans

How to apply

• 💼 Prepare Your Application: Ensure your CV and any relevant certifications are up-to-date.
• 🔎 Review Requirements: Confirm you meet the educational and skill prerequisites, including a solid administrative background and proficiency in office tools like Excel. Basic English reading comprehension is also necessary for internal documentation.
• 📅 Note the Deadline: Applications must be submitted by December 18, 2026.
• 👉 Submit Your Application: Visit the official application portal via the provided link to formally apply for this exciting opportunity.