Quality Improvement & Patient Safety Officer - Indus Hospital

Further Details

This position focuses on advancing healthcare quality and patient safety through systematic improvements. The role involves implementing new quality management systems, conducting patient safety walk-arounds, and performing root cause analyses. It's an excellent opportunity for professionals passionate about healthcare excellence and operational efficiency.

Indus Hospital Hiring: Officer - Quality Improvement & Patient Safety

Indus Hospital is seeking a dynamic and experienced Officer for its Quality Improvement & Patient Safety department. This role is pivotal in ensuring the highest standards of healthcare delivery and patient well-being. If you are passionate about driving excellence in a healthcare setting and possess the required qualifications, this is an exceptional career opportunity.

The position requires a minimum of 1-2 years of relevant experience, with a Bachelor of Science in Nursing (BScN), Pharmacy (Pharm-D), or Biotechnology (BSc) being essential. An MBA in Quality Assurance or Healthcare Management is preferred, further enhancing your candidacy for this critical role within a leading private sector healthcare provider.

• Job Title: Officer - Quality Improvement & Patient Safety
• Department: Quality Improvement & Patient Safety
• Experience Required: Minimum 1-2 years
• Education: BScN/Pharm-D/BSc (Biotechnology), MBA (Quality Assurance/Healthcare Management) preferred
• Application Deadline: 26-Oct-2026
• Location: Pakistan

Skills

• Proficiency in implementing continuous improvement initiatives
• Experience with new quality management systems
• Ability to conduct patient safety walk-rounds
• Skilled in Sentinel Events and Root Cause Analysis
• Experience in developing and maintaining feedback and complaint mechanisms
• Capability to perform patient satisfaction surveys
• Experience managing clinical incident reporting systems
• Ability to assist in policy and SOP development
• Experience in conducting clinical and non-clinical audits
• Strong analytical and reporting skills

Duties and Responsibilities:

• Implement continuous improvement initiatives across all quality management programs
• Oversee the implementation of new quality management systems
• Conduct patient safety walk-rounds in clinical and non-clinical departments
• Perform Sentinel Events and Root Cause Analysis according to established guidelines
• Provide training for Quality Improvement Initiatives and FOCUS PDCA projects
• Develop, improve, maintain, and implement feedback and complaint process mechanisms
• Conduct patient satisfaction surveys and report findings for service improvement
• Manage the Clinical Incident Reporting System, analyze trends, and identify sentinel events
• Assist in the preparation of Policies, Standard Operating Procedures (SOPs), and Manuals
• Perform retrospective or concurrent reviews/audits of clinical and non-clinical departments
• Review committee meeting results and prepare quarterly reports for senior management

How to apply

• Prepare Your Application: Ensure you have your updated CV, relevant educational degrees (BScN/Pharm-D/BSc in Biotechnology), and any relevant certifications or MBA in Quality Assurance or Healthcare Management.
• Review Job Details: Carefully read through the job description and responsibilities to confirm your suitability for the Officer - Quality Improvement & Patient Safety role.
• Access the Application Portal: Navigate to the Indus Hospital job portal via the provided link.
• Locate the Vacancy: Find the specific job posting for 'Officer - Quality Improvement & Patient Safety' within the 'Current Vacancies' or relevant section.
• Submit Your Application: Follow the on-screen instructions to upload your documents and submit your application before the deadline of 26-Oct-2026.
• Confirmation: Look for a confirmation message or email indicating that your application has been successfully received.

Advertisement Source