Customer Support Specialist - Call Center Opportunities in Rome

Further Details

Seeking a Customer Service Representative for a call center in Rome, Italy, to handle customer inquiries and support. This role requires excellent Italian language proficiency and basic IT literacy, suitable for candidates with or without prior experience. The position offers a structured work environment with opportunities for skill enhancement. This private sector opportunity provides a competitive monthly gross salary and a full-time schedule with flexible hours. Candidates will receive comprehensive training and support to manage diverse customer requests effectively. The role is based in Rome, Italy, offering a stable employment contract.

Customer Service Representative - Rome Call Center

A prominent Roman call center, TN Italy, is actively seeking dedicated individuals to join their customer support team. This role is perfect for those who possess excellent communication skills in Italian and a foundational understanding of computer operations. We are looking for candidates who can approach customer interactions with clarity, patience, and a practical mindset, contributing to an organized and effective service delivery.

This private sector opportunity offers a competitive monthly gross salary ranging from €1450 to €1600, along with a full-time schedule that includes flexible working hours. Continuous training on service procedures, product knowledge, and CRM system usage will be provided. The company is committed to fostering a supportive work environment where daily collaboration aids in refining work methods and handling complex requests.

• Job Title: Customer Service Representative
• Location: Rome, Lazio, Italy
• Company: TN Italy
• Salary: €1450 - €1600 gross per month
• Experience: No prior experience required
• Qualifications: High school diploma, good Italian language skills, basic IT proficiency

Skills

• High school diploma
• Good command of the Italian language (spoken and written)
• Basic computer proficiency (email, browser)
• Patience and clarity in communication
• Ability to manage customer requests effectively

Duties and Responsibilities:

• Manage incoming customer inquiries and requests
• Provide clarification on procedures and services
• Handle customer reports requiring follow-up
• Open and update tickets in the CRM system
• Verify contact history and escalate issues to relevant departments
• Conduct follow-up calls with users as agreed
• Collect data necessary for issue resolution
• Monitor the status of cases to ensure complete and traceable responses

How to apply

• Prepare your Application: Ensure you have your high school diploma and a clear, concise CV highlighting your communication skills and basic computer literacy.
• Visit the Application Portal: Navigate to the official Eurojobs application link provided for this vacancy.
• Submit your Application: Click on the 'Apply Now' button and follow the on-screen instructions to complete the application form.
• Provide Required Information: Fill in all necessary personal details, educational background, and any relevant experience.
• Review and Confirm: Double-check all entered information for accuracy before submitting your application.
• Await Confirmation: You will receive a confirmation once your application has been successfully submitted.
• Contact Information: For any queries, please refer to the contact details provided on the Eurojobs listing.
• Application Deadline: Ensure your application is submitted before the closing date of 17 December 2026.