Dutch-Speaking Customer Service Advisor in Spain with Career Growth

Further Details

Seize the chance to become a Dutch-Speaking Customer Service Advisor in sunny Spain. This position, hosted by JR Spain for CNX, demands fluency in Dutch and proficiency in English for comprehensive training and internal communication. Ideal candidates possess a customer-centric approach, strong computer skills, and a proactive attitude. Join a company that values diversity and offers excellent career advancement prospects within a multicultural setting. This is your pathway to a fulfilling professional life in Europe. Explore these Customer Service jobs in Galicia with competitive benefits.

Your Path to a Dutch-Speaking Customer Service Career in Spain

Discover an exciting career opportunity as a Dutch-Speaking Customer Service Advisor in beautiful Galicia, Spain. This role, brought to you by JR Spain on behalf of CNX, is perfect for fluent Dutch speakers with good English communication skills, eager to immerse themselves in a multicultural professional setting. We provide comprehensive, fully paid training, ensuring you're well-equipped to succeed from day one. This position offers a competitive annual salary and the potential for progressive bonuses, making it an attractive prospect for career-driven individuals.

As a Dutch-Speaking Customer Service Advisor, you will be instrumental in supporting customers through various channels, including phone, live chat, and email. Your role will involve resolving queries, managing customer interactions efficiently, and ensuring a high level of customer satisfaction. We value our employees and offer a supportive work environment with ample opportunities for professional development and career growth within a renowned international brand. Join us and build a rewarding career in Spain.

• Job Title: Dutch-Speaking Customer Service Advisor
• Location: Galicia, Spain
• Company: JR Spain (Client/Employer: CNX)
• Salary: €21,000 gross annual package plus bonus potential
• Contract: Permanent Spanish employment contract
• Training: Fully paid comprehensive training provided
• Work Schedule: Rotating, includes Saturdays
• Relocation Support: €1,000 relocation package
• Benefits: Paid annual leave, career development opportunities, hybrid work options

Skills

• Fluency in speaking and writing Dutch
• Good command of English for training and communication
• Comfortable using computers and CRM systems
• Ability to multitask across multiple systems
• Customer-focused, patient, and professional demeanor
• Proactive and eager to learn about products and processes
• Ability to work in a dynamic, international environment
• Strong team player with excellent collaboration skills

Duties and Responsibilities:

• Handle inbound and outbound customer calls in Dutch
• Provide customer support via Live Chat and email
• Assist customers with inquiries about online orders, payments, products, and promotions
• Manage calls transferred from Specsavers stores
• Accurately record customer interactions in the ticketing system
• Prioritize customer satisfaction and seek ways to enhance the customer experience
• Follow established procedures and processes diligently
• Communicate effectively with team members across various channels
• Work towards achieving individual and team performance targets
• Potentially support customers through Social Media with time and training

How to apply

Embark on your international career journey by following these simple steps to apply for the Dutch-Speaking Customer Service Advisor position in Spain:

• Step 1: Visit the Application Portal Navigate to the official application page for this vacancy at eurojobs.com.
• Step 2: Prepare Your Application Documents Ensure you have your updated CV ready, detailing your language proficiencies (Dutch and English) and any relevant customer service experience.
• Step 3: Submit Your Application Complete the online application form accurately and submit it along with your CV before the closing date.
• Step 4: Await Further Contact Successful candidates will be contacted by the recruitment team for the next stages of the selection process, which may include interviews and assessments.
• Step 5: Relocation and Onboarding If selected, you will receive support with your relocation to Spain, including a €1,000 relocation package, and comprehensive paid training to prepare you for your new role.
• Important DatesPosted: 03 November, 2026 Closing Date: 18 December, 2026