National Bank of Pakistan Teller Operations - Career Opportunity

Further Details

National Bank of Pakistan is announcing career opportunities for the position of Teller in Operations. This government sector role requires a minimum graduation from a HEC-recognized institution and a maximum age of 30 years. Fresh graduates are encouraged to apply, though prior banking experience is preferred. This position is ideal for those interested in government jobs in Pakistan, particularly within the banking sector. The bank aims to support national financial well-being and inclusive development, making this a significant career step. The role involves various cash handling and customer service responsibilities, contributing to the bank's operational efficiency.

National Bank of Pakistan Teller Operations - Career Opportunity

The National Bank of Pakistan, a cornerstone of the nation's financial well-being, is actively seeking motivated individuals to join its team. This esteemed government organization is committed to fostering sustainable growth and inclusive development across Pakistan through its extensive branch network. We are looking for a confident and career-oriented professional to fill the role of Teller within our Operations department.

This is an excellent opportunity for individuals seeking government jobs in Pakistan, offering a chance to contribute to a leading financial institution. Successful candidates will benefit from these vacancies. The role demands meticulous attention to detail and a commitment to providing exceptional customer service, aligning with the bank's objective of transforming into a future-fit, agile, and sustainable Bank.

• Position: Teller (Operations)
• Organization: National Bank of Pakistan (Government Sector)
• Location: Multiple cities across Pakistan (Abbottabad, Badin, Bagh A.K, Bahawalnagar, Bajaur, Bhimber A.K, Chakwal, Chiniot, Dadu, Dera Bugti, Dera Ghazi Khan, Diamer, Faisalabad, Ghizer, Gujrat, Hangu, Harnai, Haripur, Jhelum, Kachhi, Kandhkot, Karachi, Kharian (Gujrat), Kharmang, Kohat, Kotli A.K, Kurram Agency, Lahore, Layyah, Loralai, Mandi Bahauddin, Mansehra, Mithi, Muzaffargarh, Nagar, Nowshera, North Waziristan, Okara, Pakpattan, Peshawar, Poonch A.K, Rajanpur, Rawalpindi, Sahiwal, Sanghar, Sargodha, Shangla, Shigar, Sindh, Sudhnoti A.K, Swat, Thatta, Umerkot)
• Qualifications: Minimum Graduation or equivalent from a Local or International University / College / Institute recognized by the HEC of Pakistan
• Age Limit: Maximum 30 years (as on last date of submission of application)
• Experience: Candidates having 01 year of relevant banking experience would be preferred; Fresh graduates are encouraged to apply.
• Key Responsibilities: Cash handling, customer service, remittance processing, vault management, cross-selling bank products, and ensuring Shariah compliance.
• Required Skills: Strong communication, interpersonal, processing, customer handling, and MS Office proficiency.

Skills

• Good communication / Interpersonal skills
• Processing skills (based on volume, speed, and accuracy)
• Effective team player
• Good customer handling skills
• Knowledge of MS office applications

Duties and Responsibilities:

• To receive cash from Branch Operations Supervisor / Branch Operations Manager, record denominations for cashier / sorting functions, request for additional cash as and when required till close of business hours
• To provide account services to customer(s) by receiving deposits and withdrawals in customer account
• To facilitate remittance, various utility bills collection, Government receipts / payments and agency-based collection
• To ensure effective vault management and holding of cash keys as per Bank SOP
• To forward cheque(s) beyond assigned limit to Branch Operations Supervisor / Branch Operations Manager for authorization and return the carbon copy of the deposit slip to the depositor
• To count and sort cash as per SBP directives and match with the details of deposit slip, enter details in the system, credit customer's account and forward deposit slip beyond assigned limit to Branch Operations Supervisor / Branch Operations Manager for authorization and return the carbon copy of the deposit slip to the depositor
• To receive, check and process Funds Transfer & ATM related transactions and their balancing
• To handle customer(s) request like change of currency notes etc., respond according to the prevailing procedures and guide customer to contact the concerned staff in case of any query
• To maintain highest standards of customer service at all times to ensure zero compliant and handling of customers within Turn Around Time (TAT)
• To balance / sort cash and preparation of Cash Book and to check cash before day-end with system generated reports and maintenance of related records
• To balance cash vouchers and posting of all cash related transactions in the system
• To cross-sell bank products by answering queries, informing customers of new services and product promotions, ascertaining customers' needs and directing them to Branch Operations Manager / Branch Manager
• To ensure availability and disbursement of fresh cash over the counters as per SBP directives and new currency notes prior to placing the same in cash vault before end of each working day
• To identify and immediately inform any unusual or suspicious (STR) cash flow activity to Branch Operations Manager
• To ensure that all cash-related General Ledger (GL) accounts are periodically reconciled and balanced with actual records
• To be responsible for ensuring sufficient replenishment of ATM on an as-and-when-required basis, and to ensure that ATM is functioning uninterruptedly during long weekends and other holidays
• To ensure rectification of Audit findings with respect to cash management
• To ensure Shariah Compliance
• To carry out any other duty assigned by the Supervisor

How to apply

• Interested candidates are invited to visit the official website: www.sidathyder.com.pk/careers
• Apply online within 10 working days from the date of publication of this advertisement.
• Complete all required fields on the Web Portal and upload your updated CV, CNIC, latest passport size picture, Graduation and / or Masters educational documents (Mark sheet / Transcript) and Experience Letters (if any) in either Word or PDF format.
• Ensure that each attachment does not exceed 10MB.
• Incomplete or false applications will result in rejection.
• Candidates will be evaluated strictly based on the defined eligibility criteria.
• Shortlisted candidates will be required to appear for a mandatory assessment test. Further processing may include panel interviews.
• The employment will be on a contractual basis for 03 years, which may be renewed on the discretion of the Management.
• In case of selection, candidates will be required to serve at their initial place of posting for a minimum period of three years, with no request for transfer entertained.
• No TA/DA will be admissible for the assessment test / interview.
• National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals regardless of gender, religion, or disability.

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