Patient Service Associate - Clinical Operations | Indus Hospital & Health Network

Further Details

Indus Hospital & Health Network is hiring a Patient Service Associate within its Clinical Operations team. This role requires a Bachelor's degree and a minimum of one year of experience in a related field. The successful candidate will manage patient greetings, provide information on the Sehat Sahulat Program, and assist with registration and eligibility verification. Key responsibilities include ensuring patients have valid identification, directing complex cases, and meticulously collecting and organizing necessary documentation. Accurate data entry into hospital systems and the SSP portal is paramount, alongside maintaining organized patient records and coordinating with relevant officers and departments for timely case processing.

Patient Service Associate - Clinical Operations at Indus Hospital & Health Network

Indus Hospital & Health Network is a prominent healthcare institution committed to providing exceptional patient care. We are currently seeking a motivated Patient Service Associate to join our dynamic Clinical Operations team. This role is vital for ensuring a positive and efficient experience for patients navigating the Sehat Sahulat Program (SSP).

This private sector opportunity requires a Bachelor's degree and a minimum of one year of relevant professional experience. The ideal candidate will be adept at patient interaction, possess strong administrative skills, and be dedicated to upholding the network's high standards of service. Join us in making a significant impact on patient well-being.

• Job Title: Patient Service Associate
• Department: Clinical Operations
• Location: Pakistan
• Experience Required: Minimum 01 year
• Education: Bachelor's Degree
• Application Deadline: 16-Sep-2026

Skills

• Excellent communication and interpersonal skills
• Proficiency in patient registration and admission processes
• Ability to verify patient eligibility for programs like SSP
• Strong organizational skills for document management
• Accurate data entry capabilities
• Ability to work efficiently in a fast-paced healthcare environment
• Courteous and professional demeanor when interacting with patients and their attendants

Duties and Responsibilities:

• Greet all patients and their attendants courteously and respond promptly and accurately to inquiries
• Provide basic information regarding eligibility and benefits under the Sehat Sahulat Program (SSP)
• Assist patients and attendants with the registration and admission process
• Help verify patient eligibility using the SSP verification system
• Ensure patients present valid identification documents such as CNIC or other required credentials
• Direct ineligible or incomplete cases to the relevant SSP officer for further guidance
• Collect and organize patient documents required for SSP processing
• Enter patient information accurately into the hospital information system and SSP portal
• Maintain proper filing and documentation of SSP patient records
• Coordinate with SSP officers and hospital departments regarding patient documentation and case processing
• Ensure timely communication regarding patient admissions and approvals
• Manage patient flow at the SSP desk to ensure orderly and efficient service

How to apply

• Step 1: Visit the Official Career Portal Navigate to the Indus Hospital & Health Network's official job portal.
• Step 2: Locate the Vacancy Find the specific job listing for 'Patient Service Associate - Clinical Operations'.
• Step 3: Review Job Details Carefully read through the job description, responsibilities, and required qualifications.
• Step 4: Prepare Your Application Documents Ensure you have your updated CV/Resume and any other relevant educational documents ready.
• Step 5: Submit Your Application Online Click on the 'Apply Now' or similar button on the job detail page and follow the on-screen instructions to complete your application.
• Important Note: Indus Hospital & Health Network is committed to a safe and respectful work environment and does not tolerate Sexual Exploitation and Abuse. All candidates will undergo rigorous background checks.
• Application Deadline: Ensure your application is submitted by 16-Sep-2026.

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