Patient Welfare Officer - Indus Hospital & Health Network

Further Details

This position within the Patient Welfare department at Indus Hospital & Health Network requires a compassionate individual to assess patient needs and facilitate access to Zakat and donation funds. The role involves meticulous record-keeping and inter-departmental coordination to ensure smooth welfare procedures. Candidates will be instrumental in upholding the hospital's commitment to providing free healthcare services to all, aligning with Shariah objectives and maintaining patient confidentiality.

Patient Welfare Officer Vacancies at Indus Hospital & Health Network

Indus Hospital & Health Network is a leading healthcare provider committed to offering comprehensive medical services to all individuals. We are currently expanding our team and have an opening for a dedicated Patient Welfare Officer. This role is integral to our mission of ensuring that every patient receives the care they need, irrespective of their financial circumstances. Join a compassionate team that prioritizes patient well-being and upholds the highest standards of service.

This position offers a unique opportunity to contribute to a noble cause within a reputable healthcare institution. The Patient Welfare Officer will play a vital role in assessing patient needs, facilitating financial assistance through Zakat and donations, and ensuring a supportive environment for all individuals seeking medical treatment. If you are driven by a desire to help others and possess the required skills, we encourage you to apply.

• Job Title: Patient Welfare Officer
• Department: Patient Welfare
• Experience: 2 - 4 years
• Education: Shahadat- ul- Aalamiah (8years Dars-e- Nizami) OR Matric
• Location: Pakistan
• Application Deadline: 11 September 2026

Skills

• Ability to scrutinize patients based on standardized assessment forms
• Proficiency in determining Zakat or donation eligibility
• Skill in obtaining wakala nama from eligible Zakat patients
• Capability to review Zakat and donation status reports daily
• Competence in generating monthly inpatient assessment reports
• Strong liaison skills with reception and paramedical staff
• Commitment to providing patient welfare services and promoting positive relations
• Responsibility for maintaining assigned locations according to SOPs
• Proactive in searching for and assessing skip patients
• Ability to clearly communicate IHHN's policy of free healthcare services
• Skill in briefing patients and representatives about assessment forms and confidentiality
• Willingness to perform assigned tasks by supervisors and management

Duties and Responsibilities:

• Scrutinize each patient at admission, procedure, or OPD visit using standardized forms to determine Zakat or donation status
• Obtain wakala nama from Mustahiq e Zakat patients
• Check daily Zakat and donation status reports to minimize errors
• Prepare monthly inpatient assessment zakat and donation reports
• Liaise with reception and paramedical staff for efficient welfare procedures
• Provide patient welfare services and foster better patient relations in accordance with Shariah objectives
• Maintain assigned locations in an appropriate and comfortable condition as per SOPs and supervisor directives
• Search for skip patients (Day Care, OPD Patients) and call them for patient welfare assessment
• Share IHHN's policy of providing free healthcare services to all patients confidentially
• Brief patients, their attendants, or representatives about the assessment form, its purpose, and confidentiality
• Perform any other assigned tasks by the immediate supervisor or management that align with knowledge and skills

How to apply

• Step 1: Visit the Official Career Portal Navigate to the Indus Hospital & Health Network's official job portal to find the detailed listing for the Patient Welfare Officer position.
• Step 2: Review Job Details Thoroughly read the job description, responsibilities, and required qualifications to ensure you meet the criteria.
• Step 3: Prepare Your Application Documents Ensure you have your updated Curriculum Vitae (CV) and any relevant educational certificates ready for submission.
• Step 4: Submit Your Application Online Click on the 'Apply Now' link provided to submit your application through the designated online form.
• Step 5: Application Deadline All applications must be submitted by the closing date of 11 September 2026. Late submissions will not be considered.
• Important Note: Indus Hospital & Health Network is committed to a safe and ethical work environment and does not tolerate sexual exploitation and abuse. Rigorous background checks will be conducted on all potential candidates.

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