Quality Assurance Officer - Clinical Laboratories

Further Details

Join a leading healthcare institution as a Quality Assurance Officer in the Clinical Laboratories. This position focuses on ensuring ongoing accreditation and enhancing quality management systems. The role involves assisting with accreditation processes, implementing patient safety programs, and conducting various audits. This is a key role within the Quality Directorate, contributing to the network's commitment to excellence in healthcare delivery.

Quality Assurance Officer - Clinical Laboratories

Indus Hospital & Health Network is actively seeking a skilled Quality Assurance Officer to join their esteemed Clinical Laboratories department. This pivotal role is designed for individuals passionate about upholding the highest standards of healthcare quality and patient safety. The successful candidate will play a key part in ensuring the network's accreditation status and driving continuous improvement initiatives across all laboratory operations.

This position offers a dynamic work environment within a leading healthcare provider, focusing on critical areas such as accreditation compliance, quality management systems, and patient safety programs. Professionals with a background in Medical Laboratory Technology or Biological Sciences, coupled with relevant QA certifications, are encouraged to apply for this rewarding career opportunity.

• Job Title: QA-Officer - Clinical Laboratories
• Experience Required: Minimum 2 years of relevant experience
• Educational Qualification: MLT/MSc/BSc (Biological Sciences / Medical Technologist) with QA certifications
• Application Deadline: 16-Apr-2026
• Key Responsibilities: Ensuring accreditation, implementing quality initiatives, conducting audits, and staff training.
• Organization: Indus Hospital & Health Network

Skills

• Assisting with Joint Commission Accreditation and Reaccreditations
• Implementing Continuous Quality Improvement Initiatives
• Analyzing and reporting on clinical practices from a patient safety perspective
• Performing retrospective or concurrent reviews using approved Indicators Monitoring System (IMS)
• Participating in site visits to work with staff on quality management programs
• Training staff in areas of Quality Management and continuous quality management techniques
• Conducting Quality Management Workshops
• Participating in area-wide mini focus studies
• Coordinating Quality Management Activities with other Directorates
• Preparing monthly and quarterly reports on the Quality Management Program
• Providing day-to-day operational support
• Reviewing the Clinical Incident Reporting System
• Facilitating database maintenance and reporting on the Medication Safety program
• Assisting in conducting Patient Medical Record Audits
• Developing, analyzing, and reporting of Clinical Pathways
• Attending Quality Improvement Committee meetings
• Assisting in the preparation of Hospital and Departmental policies and procedures
• Assisting in developing Quality Improvement Plans

Duties and Responsibilities:

• Ensure ongoing accreditation is attained and all related documentation is up-to-date for auditing by SHCC/PHCC and JCI Accreditation
• Implement and support new quality initiatives vital for the network's standards
• Assist in coordinating accreditation and reaccreditation processes
• Support the implementation of Continuous Quality Improvement Initiatives, including patient safety programs and clinical indicator analysis
• Conduct reviews on assigned areas utilizing the Indicators Monitoring System (IMS)
• Participate in site visits to facilities to support quality management programs
• Assist in training staff from various facilities in Quality Management techniques
• Conduct Quality Management Workshops as directed
• Participate in focus studies in conjunction with departments and other Directorates
• Coordinate Quality Management Activities to maximize staff expertise
• Prepare reports on the Quality Management Program and compliance for assigned facilities
• Provide operational support including concurrent reviews and committee assignments
• Review and analyze the Clinical Incident Reporting System, identifying trends and sentinel events
• Maintain databases and coordinate reporting on the Medication Safety program
• Assist in conducting Patient Medical Record Audits
• Assist in developing and reporting on Clinical Pathways
• Attend Quality Improvement Committee meetings
• Assist in developing Hospital and Departmental policies and procedures
• Assist in developing Quality Improvement Plans
• Perform other job-related duties as required

How to apply

• 💼 Review Job Details: Carefully read the job description, responsibilities, and qualifications for the QA-Officer position.
• 🎓 Ensure Eligibility: Confirm that you meet the minimum experience requirement of 2 years and possess the necessary educational qualifications (MLT/MSc/BSc in Biological Sciences / Medical Technologist) along with QA certifications.
• 📝 Prepare Application Documents: Gather your updated Curriculum Vitae (CV), relevant educational certificates, and any professional QA certifications.
• 🌐 Visit the Official Portal: Navigate to the Indus Hospital & Health Network's career portal at the provided link.
• 👉 Submit Application Online: Locate the 'Job Detail' section for the QA-Officer - Clinical Laboratories and follow the on-screen instructions to submit your application. The direct link to the application is provided below.
• ⏳ Adhere to Deadline: Ensure your application is submitted on or before the closing date of 16-Apr-2026. Late submissions will not be considered.
• ⚠️ Note on Background Checks: Be aware that Indus Hospital & Health Network is committed to a safe environment and conducts rigorous background checks on all potential candidates.

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