Unit Head – Counterpart Support / Quality Assurance Department (OG- I) at National Bank of Pakistan Karachi
Career opportunity at National Bank of Pakistan located in Karachi for the position of Unit Head – Counterpart Support / Quality Assurance Department (OG- I). This employment notice was announced on 13 April, 2026 through Advertisement Image. Candidates possessing a Bachelor, Master, Certificate degree are encouraged to submit their application.
Interested individuals should apply directly to National Bank of Pakistan for these vacancies in the Finance division. The estimated application deadline is 29 April, 2026, but please verify the exact date in the official advertisement. To understand the application process and explore other job openings at National Bank of Pakistan, visit the official source or see more details on https://www.jobseed.pk.
| Jobs Date Posted: | 13 April, 2026 |
| Jobs Last Date to Apply: | 29 April, 2026 |
| Industry: | Banking |
| Jobs Industry Type: | Private |
| Job Hiring Organization: | National Bank of Pakistan |
| Experience Required (In months): | 48 |
| Occupational Category: | Finance |
| Education Requirements | Bachelor Degree |
| Employment Type: | full-time |
| Advertisement Source: | Advertisement Image |
| Job Location: | Karachi |
| Country of Appointment: | Pakistan |
| Postal Code: | 74200 |
| Employer Department: | International, Financial Institutions & Remittance |
Further Details
National Bank of Pakistan is now recruiting in Karachi. Apply for the position of Unit Head – Counterpart Support / Quality Assurance Department (OG- I). The required qualification is Bachelor, Master and Certificate. This role is within the Banking industry. A bachelor degree is preferred. The application process commenced on 13 April, 2026 via Advertisement Image. Interested and eligible candidates must submit their applications before the deadline on 29 April, 2026. This is a prime opportunity to join a renowned organization. For a step-by-step application guide and full eligibility criteria, please see the official advertisement on https://www.jobseed.pk.
Unit Head – Counterpart Support / Quality Assurance Department (OG- I) at National Bank of Pakistan
We have an immediate opening for the post of Unit Head – Counterpart Support / Quality Assurance Department (OG- I). The job location is Karachi.
Key Requirements:
- Qualification: Bachelor, Master, Certificate
- Experience: 48 months minimum
- Vacancies: 1
This is a fantastic chance to work with a reputed organization and grow professionally.
Skills
- Strong communication and interpersonal skills
- Good analytical and problem-solving abilities
- Excellent time management and organizational skills
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Ability to work collaboratively in a cross-functional, fast-paced environment with attention to detail and accuracy
- Good understanding of AML / CFT regulations
- Excellent stakeholder management (local & international)
- Attention to detail and quality focus
Duties and Responsibilities:
- To support the achievement of sustainable revenue streams by implementing strategies that enhance home remittance business growth
- To analyze business and partner performance data regularly to identify trends, opportunities, and strategies to increase remittance volumes
- To prepare office notes, memos, and proposals related to client onboarding, pricing, and business matters for management approval
- To manage funds, settlements, and financial coordination with remittance partners and stakeholders to ensure smooth operations
- To prepare, review, and update agreements and assignments with home remittance partners and stakeholders
- To ensure full compliance with AML, KYC, CTF, and due-diligence requirements for all remittance partners
- To coordinate with Operations, Compliance, Legal, IT, and other support units on matters related to home remittances
- To ensure adherence to banking regulations, internal policies, and proper maintenance of partner files, documentation, and records
- To assist the Wing Head in identifying new remittance opportunities and converting leads into business achievements
- To supervise and provide necessary assistance / guidance to the home remittance complaints handling team with ongoing issues and their assigned responsibilities
- To liaise with the NBP's branches, regional management teams, overseas home remittance marketing representatives for timely resolution of customer complaints regarding home remittance transactions
- To assist in timely resolution and effective management of critical complaints received from NBP's remittance business partners / Tie-ups, PRI banks and State Bank of Pakistan PRI team
- To actively liaise with Complaint Management Wing to ensure timely and efficient resolution of all complaints related to home remittance transactions
- To oversee the activation of on-hold and delayed transactions received from branches and beneficiaries on a day-to-day basis
- To coordinate with NBP branches, PRI banks, remitting business partners, beneficiaries, and remitters to obtain necessary information required to ensure timely release of compliance held-up transactions
- To maintain MIS / record of all critical home remittance Complaints
- To perform any other assignment as assigned by supervisor(s)
How to apply
How to Apply for Unit Head – Counterpart Support / Quality Assurance Department (OG- I):
- Visit the Official Website: Interested candidates should navigate to the careers section of the National Bank of Pakistan's official website or the provided application portal.
- Application Submission: Apply online through the website www.sidathyder.com.pk/careers.
- Application Deadline: Ensure your application is submitted within 10 working days from the date of this advertisement's publication.
- Required Documents: Prepare your updated Curriculum Vitae (CV), educational certificates, CNIC, and any other relevant documents as may be specified during the online application process.
- Eligibility Criteria: Strictly adhere to the basic eligibility criteria mentioned for each position. Only shortlisted candidates will be contacted for tests and interviews.
- No TA/DA: Please note that no Travel Allowance or Daily Allowance will be admissible for test or interview.
- Equal Opportunity Employer: The National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, irrespective of gender, religion, or disability.
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