What positions are currently available at National Bank of Pakistan?

National Bank of Pakistan is currently hiring for Unit Head - Operations (AVP/VP). These positions offer competitive employment opportunities for qualified candidates.

How can I apply for positions at National Bank of Pakistan?

Interested candidates should prepare their complete application including updated CV, educational certificates, experience documents, CNIC copy, and recent photographs. Submit through the specified application method before the deadline mentioned in the job advertisement.

What documents are required when applying to National Bank of Pakistan?

Required documents for application to National Bank of Pakistan typically include: Updated CV/Resume, CNIC/National Identity Card copy, all educational certificates and transcripts, professional experience certificates, recent passport-sized photographs, domicile certificate, and any other position-specific documents mentioned in the application requirements.

What is the selection process at National Bank of Pakistan?

The selection process at National Bank of Pakistan typically involves multiple stages: Initial application screening and document verification, written tests or skill assessments for certain positions, personal interviews with the selection committee, final document verification, and official appointment. Only shortlisted candidates will be contacted for subsequent stages.

What is the application deadline for positions at National Bank of Pakistan?

The application deadline for current positions at National Bank of Pakistan is April 26, 2026. Applications must be submitted before this date to be considered for the selection process.

Where are the job locations for National Bank of Pakistan positions?

The job locations for National Bank of Pakistan positions are primarily in Karachi. Specific location details for each position are provided in the detailed job advertisement.

Unit Head - Operations (AVP/VP) at National Bank of Pakistan Karachi

Career opportunity at National Bank of Pakistan located in Karachi for the position of Unit Head - Operations (AVP/VP). This employment notice was announced on 03 April, 2026 through Advertisement Image. Candidates possessing a Master degree are encouraged to submit their application.

Interested individuals should apply directly to National Bank of Pakistan for these vacancies in the Banking division. The estimated application deadline is 26 April, 2024, but please verify the exact date in the official advertisement. To understand the application process and explore other job openings at National Bank of Pakistan, visit the official source or see more details on https://www.jobseed.pk.

Private

full-time

Pakistan

Jobs Date Posted:	03 April, 2026
Jobs Last Date to Apply:	26 April, 2024
Industry:	Banking
Jobs Industry Type:	Private
Job Hiring Organization:	National Bank of Pakistan
Experience Required (In months):	72
Occupational Category:	Banking
Employment Type:	full-time
Advertisement Source:	Advertisement Image
Job Location:	Karachi
Address Region:	Sindh
Country of Appointment:	Pakistan
Postal Code:	74200
Employer Department:	Digital Banking

🎓 Qualifications Required

Master

Further Details

National Bank of Pakistan is now recruiting in Karachi. Apply for the position of Unit Head - Operations (AVP/VP). The required qualification is Master. This role is within the Banking industry. A postgraduate degree is preferred. The application process commenced on 03 April, 2026 via Advertisement Image. Interested and eligible candidates must submit their applications before the deadline on 26 April, 2024. This is a prime opportunity to join a renowned organization. For a step-by-step application guide and full eligibility criteria, please see the official advertisement on https://www.jobseed.pk.

Unit Head - Operations (AVP/VP) at National Bank of Pakistan

We have an immediate opening for the post of Unit Head - Operations (AVP/VP). The job location is Karachi.

Key Requirements:

Qualification: Master
Experience: 72 months minimum
Vacancies: 1

This is a fantastic chance to work with a reputed organization and grow professionally.

Skills

Strong understanding of Digital Wallet, customer lifecycle and flows
Knowledge of SBP regulations, AML/KYC, and data privacy standards
Product management and go-to-market strategy formulation
Experience in User Experience (UX) and digital onboarding will be advantageous
Strong stakeholder coordination, leadership, & communication skills at all levels
Cross-functional leadership and stakeholder management
Presentation skills and executive communication
Expertise in transaction monitoring, reconciliation, & merchant lifecycle management
Expertise in Power BI, Tableau, and SQL for ad-hoc reports and data analysis
Ability to handle urgent data requests and provide timely, and accurate insights
Excellent communication, coordination, and problem-solving skills
Proficiency in MS Excel, reporting dashboards, and process automation tools

Duties and Responsibilities:

To lead strategy and execution of NBP's Digital Wallet platform, defining its product roadmap and ecosystem expansion
To oversee customer acquisition, retention, and engagement strategies for wallet users
To develop use cases, such as P2P transfers, bill payments, merchant payments, and Raast integration
To ensure alignment of wallet initiatives with NBP's digital transformation strategy
To collaborate with IT and Fintech partners to design and enhance wallet functionalities
To drive new features, including instant payments, digital onboarding, card integration, loyalty, and rewards
To oversee UI/UX improvements and ensure seamless digital customer journeys
To evaluate partnerships with fintech, aggregators, and telcos for ecosystem growth
To ensure the wallet platform meets SBP regulations, PCI-DSS, and cybersecurity standards
To implement fraud detection, risk management, and dispute resolution processes
To coordinate with Legal and Compliance teams for periodic audits and system updates
To forge partnerships with merchants, government programs, fintech, and payment gateways
To expand wallet use cases for salary disbursement, collections, and government payments
To drive collaborations with Raast P2M and other interoperable payment systems
To oversee operational performance, uptime, and customer support metrics
To manage wallet KPIs, transaction growth, revenue generation, and cost efficiency
To lead internal cross-functional coordination to ensure smooth execution
To build and mentor a team focused on wallet operations, product, and analytics
To establish a data-driven culture using insights to guide product improvements
To promote innovation and continuous improvement across the wallet ecosystem
To perform any other assignments as assigned by the supervisor(s)
To lead and oversee end-to-end operations of all digital payment channels, including POS, Raast P2M, Online Acquiring, and related ecosystems
To manage daily operational activities transaction processing, exception handling, reconciliation, and settlements
To ensure efficient onboarding of new merchants and timely activation of payment acceptance terminals
To develop and implement SOPs and operational workflows to enhance efficiency and compliance
To supervise merchant registration, documentation, and activation across acquiring platforms
To coordinate with aggregators, fintech, and internal stakeholders to ensure accurate and timely onboarding
To monitor merchant activity, transaction performance, and support retention through service quality improvements
To oversee settlement operations for all payment channels (POS, Raast, online, etc.) ensuring accuracy and timeliness
To liaise with Finance, IT & ADC Operations to reconcile transactions and resolve discrepancies
To monitor settlement cycles and ensure compliance with SBP and internal audit requirements
To establish robust control mechanisms to mitigate financial risks
To ensure adherence to SBP, AML/KYC, and information security policies for all digital payment operations
To identify operational risks and coordinate with Risk & Compliance for mitigation and audit reviews
To maintain comprehensive documentation and reporting trails for all payment activities
To identify opportunities to automate manual workflows to improve accuracy and speed of operations
To work with IT and vendors to streamline system integrations and enhance transaction monitoring tools
To recommend improvements in payment reconciliation and settlement modules
To lead a team of officers and analysts managing digital payment operations
To develop performance KPIs and ensure timely achievement of operational goals
To prepare and present operational performance dashboards and reports to the Divisional Head
To promote teamwork, accountability, and process excellence within the department
To perform any other assignments as assigned by the supervisor(s)
To support the Wing Head in developing and executing the product roadmap for proximity payment solutions (QR, POS, NFC, Raast P2M)
To drive design and delivery of innovative, secure, and scalable payment products
To manage the full product lifecycle - ideation, requirement gathering, testing, rollout, and monitoring
To evaluate customer experience and market trends to propose product improvements
To ensure integration with the NBP digital wallet and other payment channels
To oversee operational readiness for proximity payment solutions
To coordinate with IT, Operations, Risk, and Compliance teams for product setup and enhancements
To ensure merchant and customer onboarding processes are smooth and efficient
To support resolution of operational issues and ensure timely delivery of features
To ensure all proximity payment products comply with SBP guidelines, AML/KYC, and security standards
To identify potential risks and support mitigation strategies across payment channels
To conduct product testing and audit readiness with relevant stakeholders
To work closely with fintech, aggregators, payment service providers, and internal stakeholders to enhance product capabilities
To coordinate cross-functional activities for new feature rollouts and ecosystem partnerships
To provide support in vendor management, RFPs, and implementation tracking
To track KPIs, such as transaction volume, active merchants, and product adoption rates
To prepare regular product performance and status reports for the Wing Head and Divisional Head
To use data-driven insights to identify growth opportunities and optimize performance
To supervise product analysts / officers within the proximity product team
To foster a collaborative, learning-oriented environment that encourages innovation
To promote alignment between business, technology, and regulatory functions
To perform any other assignments as assigned by the supervisor(s)

How to apply

How to Apply for Unit Head - Operations (AVP/VP):

💼 Visit the website sidathyder.com.pk/careers to view detailed job descriptions and eligibility criteria.
📝 Prepare your application online, as per the instructions given on the website.
📅 Apply within 10 working days from the date of publication of the advertisement.
🏢 Please note that applications received after the due date will not be considered.
⚠️ No TA/DA will be admissible for the interview.