Return & Refund Policy
Last updated: August 15, 2026
1. Digital Products
All CV templates and services provided by Jobseed CV Maker are digital products. Due to the nature of digital goods, once a template is downloaded or accessed, it cannot be "returned" in the traditional sense.
2. Refund Eligibility
We offer refunds under the following circumstances:
- Technical Failure: If you are unable to download or use a purchased template due to a technical issue on our end, and we cannot resolve it within 48 hours.
- Duplicate Payment: If you were charged more than once for the same template.
- Non-Delivery: If you did not receive access to your purchased template within 24 hours of payment.
- Within 7 Days: Refund requests must be made within 7 days of the purchase date.
3. Non-Refundable Cases
- If the template was successfully downloaded and used.
- If you changed your mind after downloading the template.
- If the issue is related to third-party software (e.g., MS Word, PDF readers) rather than our templates.
4. How to Request a Refund
To request a refund, please contact us with your order details:
03059355145
info@jobseed.pk
Bungalow # B-05/07, Mehran University ECH Society, Jamshoro
5. Refund Processing
Approved refunds will be processed through the original payment method (PayFast) within 5-10 business days.
6. Free Templates
Free templates have no refund applicable as no payment was made.