Banking Career Opportunities: Unit Head Credit Cards & Acquiring Operations

Further Details

The Bank of Punjab, a leading private sector bank in Pakistan, is announcing career opportunities for a Unit Head in Credit Cards & Acquiring Operations. This role is crucial for managing daily settlements, financial reconciliation, and customer service operations within the banking sector. Candidates will be responsible for developing strategic frameworks for public sector projects and ensuring compliance with government and SBP regulations. This position is ideal for experienced banking professionals looking for career advancement in a competitive market. We encourage applications from all qualified individuals. This is a significant opportunity for career development within the Pakistani banking industry. The Bank of Punjab is an equal opportunity employer, fostering a diverse and inclusive workplace. Explore these latest banking jobs and advance your professional journey.

Career Opportunities in Banking: Unit Head - Credit Cards & Acquiring Operations

The Bank of Punjab, a leading financial institution in Pakistan with over 35 years of experience, is offering exciting career prospects in its Cards & Digital Banking Operations Division. This role is designed for experienced professionals seeking to advance their careers in a dynamic banking environment. We are committed to providing unparalleled value-added services to our customers through advanced solutions.

This position is critical for managing the complete lifecycle of card operations, including daily settlements, financial reconciliation, and ensuring efficient customer service. The successful candidate will play a key role in developing strategic frameworks for high-volume public sector projects and ensuring strict adherence to government mandates and SBP regulations. This is a significant opportunity within the private sector banking industry.

• Position: Unit Head/Segment Head Credit Cards & Acquiring Operations (Operations Group)
• Grade: Band-5 to Band-3
• Location: Lahore
• Qualification: Minimum Bachelor's or equivalent degree from an HEC recognized local/foreign university.
• Experience: Minimum 10 years of banking operations experience. Preference will be given to candidates having 5 years in a senior leadership role over Cards/Payments.
• Age Limit: Up to 55 years as on date of application.
• Key Responsibilities: End-to-end card operations management, strategic framework development, merchant payment cycle direction, breach management, audit remediation, and system enhancements.
• Important Note: Only shortlisted candidates will be contacted for interviews. The Bank reserves the right to accept or reject any application. Females, Minorities, Differently Abled Persons (DAPs) and Transgender are encouraged to apply.

Skills

• Manage end-to-end card operations lifecycle
• Oversee daily settlements and financial reconciliation
• Ensure timely processing of customer service requests
• Establish strategic frameworks for public sector projects
• Design specialized operational protocols and automated reconciliation architectures
• Ensure 100% financial accuracy and total alignment with government mandates and SBP regulations
• Direct the merchant payment cycle and ensure accurate merchant reimbursements
• Handle fee applications and transaction reconciliation across all channels (POS/E-commerce)
• Operate with a zero-tolerance threshold for major breaches
• Ensure SBP mandates and payment card schemes rules are strictly followed
• Lead remediation of audit findings and ensure long-term systemic fixes
• Spearhead system enhancements and strategic initiatives for robust portfolio growth
• Demonstrate good knowledge and understanding of charge cards and prepaid cards lifecycles

Duties and Responsibilities:

• Manage the end-to-end lifecycle of card operations including daily settlement with schemes (Visa, Mastercard & China Union etc.), financial reconciliation, and the timely processing of customer service requests
• Establish the strategic framework for high-volume public sector projects, designing specialized operational protocols and automated reconciliation architectures to guarantee 100% financial accuracy and total alignment with government mandates and SBP regulations
• Direct the merchant payment cycle, ensuring accurate merchant reimbursements, fee applications, and transaction reconciliation across all channels (POS/E-commerce)
• Operate within a "zero-tolerance" threshold for major breaches, ensuring all SBP mandates, payment card schemes rules and local laws are strictly followed
• Lead the remediation of any audit findings, ensuring long-term systemic fixes are implemented rather than temporary manual patches
• Spearhead system enhancements and strategic initiatives to build a robust infrastructure capable of absorbing rapid portfolio growth without compromising processing speed or accuracy
• Good knowledge and understanding of charge cards and prepaid cards lifecycles

How to apply

• Application Process: Interested candidates are invited to apply online through the BOP career portal.
• Application Link: https://www.rozee.pk/company/the-bank-of-punjab-bop
• Deadline: Ensure your application is submitted by April 30th, 2026.
• Required Documents: Candidates are expected to have their updated CV, educational certificates, and any relevant professional certifications ready.
• Eligibility: Applicants must meet the minimum qualification and experience criteria as specified.
• Equal Opportunity: The Bank of Punjab is an equal opportunity employer. Females, Minorities, Differently Abled Persons (DAPs), and Transgender individuals are strongly encouraged to apply.
• Remuneration: The position offers market-based competitive remuneration.
• Selection: Only shortlisted candidates will be contacted for interviews. No TA/DA will be admissible.

Successful candidates will benefit from these public sector jobs.

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