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Career Opportunities: Segment Head in Banking Sector

The Bank of Punjab, a prominent financial institution with over 35 years of operational excellence and a vast network of online branches and ATMs, is actively seeking experienced professionals. We are inviting applications for a key role within our Contact Center, specifically for the Information Technology Group, to drive strategic growth and enhance market presence. This is an excellent opportunity for individuals looking to advance their careers in a dynamic banking environment. This position offers a chance to contribute significantly to the bank's success by formulating and executing robust sales strategies. The ideal candidate will possess strong analytical skills to forecast sales trends and analyze performance data, ensuring the team meets key performance indicators and service quality standards. We are committed to fostering a diverse and inclusive workplace, encouraging applications from all qualified individuals.

Private
full-time
Pakistan

Jobs Date Posted: 01 June, 2026
Jobs Last Date to Apply: 12 June, 2026
Industry: Banking
Jobs Industry Type: Private
Job Hiring Organization: The Bank of Punjab
Experience Required (In months): 108
Occupational Category: Information Technology
Employment Type: full-time
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Job Location: Lahore
Country of Appointment: Pakistan
Postal Code: 54000
Employer Department: Contact Center (Information Technology Group)
Employer Contact Phone: 111267200
🎓 Qualifications Required
BA
📌 Job Positions:

Further Details

The Bank of Punjab, a leading financial institution in Pakistan, is offering a significant career opportunity for a Segment Head within its Information Technology Group. This role is crucial for developing and implementing effective sales strategies to achieve sustainable business growth and market expansion. The bank operates with a strong commitment to innovation and customer service, making it an attractive employer in the private sector. Candidates will be responsible for overseeing daily outbound activities, ensuring accurate MIS reporting, and timely resolution of customer queries. Adherence to internal bank policies and State Bank of Pakistan (SBP) regulations is paramount. This position is based in Lahore and requires a minimum of 9 to 12 years of relevant experience, with a preference for those with 5 years of specific banking experience. The bank is an equal opportunity employer, welcoming applications from all backgrounds.

Career Opportunities in Banking: Segment Head Role

The Bank of Punjab, a leading financial institution with over 35 years of experience and a widespread network, is seeking a dynamic Segment Head for its Information Technology Group. This role is pivotal in driving strategic sales initiatives and enhancing market presence. The bank is committed to providing a competitive remuneration package and fostering professional growth for its employees. Key highlights of this opportunity include:
  • Position: Segment Head (Information Technology Group)
  • Location: Lahore
  • Grade: Band-5 to Band-3
  • Qualification: Minimum Bachelor’s or equivalent degree from an HEC recognized university.
  • Experience: Minimum 9 to 12 years, with preference for 5 years of relevant banking experience.
  • Age Limit: Up to 55 years as on date of application.
This is a prime opportunity for experienced professionals to contribute to a growing bank and advance their careers in the banking sector.

Skills

  • Formulate and execute robust sales strategies
  • Forecast sales trends and analyze performance data
  • Lead, mentor, and monitor team performance
  • Ensure team meets KPI and service quality standards
  • Oversee daily outbound activities
  • Ensure accurate MIS reporting
  • Ensure timely resolution of customer queries and complaints
  • Ensure all outbound activities adhere to internal bank policies and SBP regulations
  • Design and pitch incentive structures

Duties and Responsibilities:

  • Develop and implement effective sales strategies for business growth and market expansion
  • Analyze market trends and performance data to identify risks and opportunities
  • Lead and mentor the outbound team to achieve high performance and service quality
  • Manage daily outbound operations, ensuring accurate reporting and customer satisfaction
  • Ensure compliance with all bank policies and regulatory requirements
  • Design and propose incentive programs to reward high-performing staff

How to apply

Individuals who meet the specified criteria and are eager to join The Bank of Punjab are encouraged to apply online through the official BOP career portal. Please ensure all required documents are prepared for submission. Application Process:

  • Step 1: Visit the Bank of Punjab's career portal: https://www.rozee.pk/company/the-bank-of-punjab-bop
  • Step 2: Locate the advertisement for the Segment Head position.
  • Step 3: Complete the online application form accurately and thoroughly.
  • Step 4: Upload all necessary documents, including your updated CV, educational certificates, and any other supporting credentials.
  • Step 5: Submit your application before the closing date of June 12, 2026.
Important Notes:
  • Only shortlisted candidates will be contacted for interviews.
  • No TA/DA will be admissible for the interview process.
  • The Bank of Punjab reserves the right to accept or reject any application without assigning any reason.
  • The bank is an equal opportunity employer, and applications from Females, Minorities, Persons (DAPs) and Transgender are encouraged.
  • The position offers market-based competitive remuneration.


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